Address EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
HII is a Specialised Insurer owned by EML, AHA and ClubsNSW that insures Workers Compensation for Clubs, Accommodation Hotels, Pubs/Bars/Taverns, Cafés, Restaurant and Takeaway food outlets. We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. This unique portfolio provides a rewarding and challenging opportunity in the NSW Workers Compensation Scheme.
The Technical and Injury Management Specialist role underpins the sustainability and growth of EML by ensuring that proactive Injury Management strategies are implemented within the claims teams as well as by ensuring that technical support is provided to the team.
This will be a permanent, full-time position based in the Sydney office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
Providing technical support to claims teams about the claims management process in line with the applicable legislation
Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed
Develop Injury Management Plans and implement strategies including leveraging relevant resources required in managing claim scenarios
Provide specialist Injury Management coaching and one on one support to team members regarding claims management strategy and treatment approvals
In conjunction with the Team Leader identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures
Building and maintaining strong collaborative relationships with internal and external stakeholders
ABOUT YOU
Strong technical experience within the workers compensation scheme
Experience in Injury Management within a face paced Workers Compensation environment
Strong experience in claims management including work capacity, litigation, and particularly long-term claims
Experience in managing relationships and competing stakeholder priorities
Experience in coaching and supporting others
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performance-based recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
