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Form of workGlobal Pumps is a progressive and dynamic company that has grown from a family business to being at the forefront of pumping technology and solutions in Australia. For more than 40 years, we have thrived through innovation and maintaining a clear focus on delivering outstanding customer service. See more at our websites www.globalpumps.com.au and www.globalwatergroup.com.au
About The Role
Working within an efficient and supportive team environment and reporting to the Sales Manager of the Water Division, there will be a focus on key account management to strengthen relationships with existing customers.
You will be responsible for day-to-day company sales, including take offs from drawings, tender preparation, and converting quote opportunities to sales. Using a professional and friendly approach, there will be a focus on solutions-based team selling, as well as resolving customer commercial and technical queries in a timely fashion.
Day-to-day duties will include, but are not limited to:
- Interpret construction drawings and specifications to prepare sales estimates
- Respond to customer queries via phone and email
- Qualifying, submitting and following up proposals in a timely manner
- Negotiation of sales proposals to conclusion and coordinating with production
- Assisting the broader team and clients with general administrative tasks
- Building rapport and relationships with key clients and stakeholders
- Driving your own knowledge of business product and industry trends
About You
This position would suit a Technical Sales professional with experience or high interest in construction, and/or hydraulic engineering with an ability to understand both customer needs and technical problem solving. Experience performing in a sales team and being able to interpret construction drawings will be highly regarded.
Key skills and attributes required for this role are:
- Excellent customer service experience
- Experience supporting an internal/external sales team
- A team player, driven and goal orientated – with a can-do attitude
- Confidence in speaking with customers on the telephone
- Excellent verbal and written communication skills
- Intermediate computing skills and knowledge of software, e.g. Microsoft Office and CRM systems
- An understanding of industrial businesses
- The drive for continuous improvement and career progression
- A technical or mechanical aptitude
Why Work For Us
Our staff benefits include:
- Company-wide bonus structure: Assessed quarterly against departmental KPIs, with additional incentives for sales based roles
- Structured Periodical 1on1s with your direct line manager on your progression and personal development on a regular agreed basis
- Consideration of flexible working arrangements such as a change in hours can be negotiated with your direct manager where you have caring needs or commitments
- Competitive remuneration package in accordance with your level of experience and expertise
- Employee Assistance Program: Free anonymous counselling available to all staff and their families
- Additional perks: Lunch orders provided every Friday in addition to other regular events, e.g. End of Month Lunch or charity morning teas
- National whole of team strategy meetings held biannually
- Genuine staff feedback via an anonymous survey platform
Company Values
Excellence, Innovation, Sustainability, Teamwork, Care, Accountability
How To Apply
In order to be considered, you will need to upload your resume including your customer service and Technical Sales experiences.
