Technology & Innovation Project Support Officer

Are you passionate about transforming communities through cutting-edge technology and innovation? Do you thrive on planning and implementing transformative programs that push the boundaries of what's possible? If so, we have the perfect opportunity for you!Showcase your IT skills to help shape Arts, Culture & Tourism in our communityBalance life’s priorities with greater workplace flexibilityTemporary 3-year Contract – 28 hours per weekLET’S EXPLORE THE JOBWe’re looking for an enthusiastic and creative IT professional to join the Arts, Culture and Tourism team in the role of Technology and Innovation Support Officer, where you will be responsible for supporting the design, development and implementation of new technologies across the department.Be at the forefront of technological innovation and provide support in planning, implementing and commissioning transformative technology-based programs and outreach activities such as, coding, robotics and digital art exhibitions/presentations, including digital content creation for the department. Support digital citizenship by driving development of digital literacy skills among customers and staff. This includes providing system and customer support for Council based systems including – Library Management System and a range of third-party vendor products as a member of the Assets and Culture Technology team.In this role, you will also get hands on in our Fab Lab, where imagination knows no bounds, and cutting-edge technology is at your fingertips! We're equipped with state-of-the-art tools, including 3D scanners, printers, laser cutters, and engraving machines, to provide a space where creativity and innovation thrive.Read the position statement and learn more about this exciting opportunity.Conditions of Employment include:If located at the Speers Point ACT facility, the incumbent may be required for front of house service delivery using Spydus 10 technology.LET’S HEAR ABOUT YOUYour background extends beyond technical proficiency; you possess a keen understanding of technologies within library or similar customer-facing environments, making you adept at tailoring solutions to meet the unique needs of diverse users. If you have a coding background using languages such as Python or Java, it will undoubtedly be a significant asset in excelling in this role. Your skills are not just limited to technical prowess – you are someone who thrives in a dynamic environment, contributing to the collaborative spirit of our Arts and Culture Technology team.A dynamic and self-driven individual, you will contribute and work collaboratively with all internal and external stakeholders. With a deep passion for IT design and training, our ideal candidate will bring hands-on experience and knowledge in developing digital content, showcasing expertise in website development utilising APIs.Specifically, you will have:IT Tertiary qualification and/or equivalent qualificationDemonstrated experience in the use, support and on-training of technologies within libraries or similar customer-facing environmentDemonstrated implementation and training of new and innovative technology, including both hardware and softwareKnowledge and experience using and managing AV technology and softwareC class Drivers LicenceCurrent Working with Children Check for paid employmentIf you are ready to bring your innovative spirit to our team, we invite you to be a part of our journey towards excellence in technology and digital literacy.LET’S REVEAL THE PERKSCompetitive salary commencing from $41.24 per hour plus 12% superannuationTemporary 3-year Contract – 28 hours per weekBe mentored and work closely with your Coordinator in a supportive, empowering, innovative and collaborative work environmentWe value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) programFree parking within walking distance of our new contemporary office buildingAt Lake Macquarie City Council, we value our staff and the hard work they do. In return we offer a range of benefits click here to view more benefits on offerCHOOSE THE LAKE MAC WAYWe know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.LET’S STARTApplications close midnight, Sunday 10 March 2024For enquiries related to the duties of the role, please contact Adam Jarrett, Arts, Culture and Tourism Technology Lead on 4921 0690 or via email ajarrett@lakemac.nsw.gov.auIf you need assistance with submitting your application, please Blair Stevenson, Talent Acquisition Advisor, 4069 0083 or via email bstevenson@lakemac.nsw.gov.au.We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.To view the capability Framework – Role Profile relevant to this role, please click here.To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment.