Company

Queensland GovernmentSee more

addressAddressQueensland
salary SalaryPermanent
CategoryIT

Job description

Seeking a customer focused and self-motivated Technology Officers to work permanently within our Sunshine Coast Digital Partnership Team. You will work across different locations on the Sunshine Coast, to provide support across different technical domains such as – End User Computing, Servers and Network and Unified Communications.Job details Position status Permanent
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO3
Workplace Location Sunshine Coast
Job ad reference QLD/DSB572113
Closing date 28-Jun-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent full time
Contact person Tony Nobbs
Contact details (07) 5202 8166
Access theThe role:
As the Technology Officer you will undertake a range of IT duties working within procedures to provide timely level 2 technical support both remote and on-site, incident management and request fulfilment.The technical domains include:

  • End User Computing
  • Servers
  • Networks and Unified Communications
The definitions of these domains can be found within the role description attached to this advertisement.Key duties include:
  • Configure/install/monitor/support/manage the ICT environments by applying sound technical expertise.
  • Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
  • Provide excellent customer service by applying effective organisational and communication skills.
  • Assist in meeting enterprise service levels by applying eHealth incident management processes.
Are you right for this role?
The ideal Technology Officer will demonstrate their ability to deliver high quality support to clients while at the same time manage their own workload, they will prioritise work tasks and be able to identify and resolve ICT related work problems within defined service level agreements.An important part of this role is to develop good working relationships and to enhance provision of quality client service within a team environment. To do so the ideal candidates will demonstrate well developed interpersonal and communication skills which facilitate this.Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes will be well regarded.In return, you will be supported by a skilled and professional team headed up by a highly motivated leadership team.About eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:
  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development
To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionApplication KitJob search
  • Order by
  • Keyword
Please use * for wildcard searches. * Search exact phraseCheck to search for the exact phrase. Uncheck to return jobs that contain any of the keywords. * LocationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Occupational groupHold down the control (Ctrl) button and use your computer mouse to select multiple options * Salary (yearly) Leave blank if you are searching for casual jobs
  • Minimum
  • Maximum
  • Total Remuneration Only used for Senior Medical or Executive positions
  • Minimum
  • Maximum
  • Department or organisation
  • Position status
Hold down the control (Ctrl) button and use your computer mouse to select multiple options * Position typeHold down the control (Ctrl) button and use your computer mouse to select multiple options * ClassificationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Date advertisedRefine your searchLocation:Occupational group:Keywords: (optional)Log inUsername:Password:( https://smartjobs.qld.gov.au/jobtools/jncustomlogin.JobSeekerToolBoxAction?in_organId=14904&in_send_pwd_button=Send%20Password )Need help? Contact usIf you have any questions about your account or accessing this website, please .Inclusion and diversityWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and , including making any reasonable adjustments to support you through the recruitment process.Graduate portalThis recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.
Refer code: 2371570. Queensland Government - The previous day - 2024-06-16 19:45

Queensland Government

Queensland
Popular Technology Officer jobs in top cities

Share jobs with friends

Related jobs

Technology Officer

Senior Technology Officer FFS

Queensland Health

Maryborough, QLD

just now - seen

Principal Technology Officer FFS

Queensland Health

Bowen Hills, QLD

7 hours ago - seen

Senior Technology Officer FFS

Queensland Health

Queensland

5 days ago - seen

Student Fees Officer

Queensland University Of Technology

Kelvin Grove, QLD

5 days ago - seen

Partnership Officer (2 positions available)

Queensland University Of Technology

Kelvin Grove, QLD

5 days ago - seen

Administration Officer

L3Harris Technologies

Brisbane, QLD

6 days ago - seen

Senior Enterprise Technology Group (ETG) Support Officer

Administrative Appeals Tribunal

Brisbane, QLD

a week ago - seen

Information Technology Officer - ISMS - Information Communication and Technology

Queensland Government

Permanent

Mackay, QLD

a week ago - seen

Client Services Officer, Sport

Queensland University Of Technology

Queensland

a week ago - seen

Senior Technology Officer

Queensland Health

Fortitude Valley, QLD

a week ago - seen

Senior Technology Officer - Applications Management

Queensland Health

Bowen Hills, QLD

a week ago - seen

Technology Officer

Queensland Health

Rockhampton, QLD

a week ago - seen

Technology Officer

Queensland Health

Birtinya, QLD

a week ago - seen

Desktop support officer

Axiom Technologies

Port Douglas, QLD

a week ago - seen

Technology Officer

Queensland Health

Queensland

a week ago - seen

Business Project Support Officer

Queensland University Of Technology

Kelvin Grove, QLD

a week ago - seen

Technology Officer

Queensland Government

Permanent

Cairns, QLD

2 weeks ago - seen