Telecommunications Systems Support Officer (TSSO)

Employment Type: Permanent Full Time
Position Classification: Health Mgr Lvl 2
Location:
Remuneration: $106,142 - $125,241 per annum
Hours Per Week: 38
Requisition ID: REQ478132
Application Close: 14 April 2024
Interviews Details: Scheduled within 10 days of closing

• This role requires strong knowledge of Cisco networking infrastructure covering both Local Area Networks (LANs) and Wide Area Networks (WANs) highly desirable. Knowledge in Cisco Call Manager / administration is an advantage. *

Southern NSW Local Health District covers a large area of the southern half of NSW. Surrounding the ACT on three sides and all the way down to the Victorian border, it extends from the pristine beaches of the NSW South Coast, the farmlands of the Southern Tablelands, across the picturesque Great Dividing Range and the spectacular Snowy Mountains. We have 18 facilities and our hospitals take care of more than 200,000 people. As we are a major local employer, our staff are a part of our local communities. To find out more on what it is like to live and work in Southern NSW LHD click here – .What we offer

• Salary Packaging – up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing
• Corporate Health and Fitness program
• 11% Superannuation on top of your gross income
• Annual Leave Loading

What you'll be doing
The Telecommunications System Support Officer (TSSO) is responsible for providing telecommunications technical support and direction for an extensive and complex network and collaborative telecommunications environment for Southern NSW Local Health District (SNSWLHD) and Murrumbidgee Local Health District (MLHD) to ensure delivery of a high quality service consistent with the specific needs and strategic objectives of SNSWLHD and MLHD.Selection Criteria * A degree in a relevant field, or equivalent work experience, or a combination of study and work experience.

• Evidence and duration of expertise through education, training and work experience in network and/or collaboration technologies. Demonstrate breadth of experience, depth of knowledge and ability through interpersonal skills to apply that knowledge.
• Experience in development of internal innovation, business case compilation and project development with a specific focus on requirements gathering, analysis and design within the telecommunications field.
• Experience in an operational and project environment regarding implementation, testing and quality assurance.
• Experience in support and maintenance against agreed service levels across a complex geographically diverse team, and experience in reporting against these service levels and project progress.
• Experience in writing or contributing to policy, procedures and local ICT standards.
• Knowledge and experience of procedures relating to change, incident and problem management within an environment comparable to NSW Health.
• Evidence of a current unrestricted drivers’ licence and the ability to maintain. Ability and willingness to drive/travel as the role requires. This may involve driving long distances and overnight stays.

Occupational Assessment, Screening and Vaccination against Specific Diseases
This is a Category ‘B’ position, please read and understand NSW Health policy directiveAll new employees must agree to comply with the requirements outlined in this policy. OASV requirements also include proof of vaccination against influenza and is compulsory for NSW Staff that enter any Residential Aged Care Facility (RACF) or who work in NSW Health owned and operated RACFsAll NSW Health Category A workers are required to have received at least two doses of a COVID-19 vaccine. You will be required to provide a record of your COVID-19 vaccination status if successful.Australian Work Rights
Please note that to apply for this position you must be an Australian Citizen or Permanent Resident of Australia, or be able to independently and legally live and work in Australia by way of your own Temporary Visa. For more information, please seeAt Southern NSW Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to applyNeed more information?
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For role related queries or questions contact Scott Layton on Scott.Layton@health.nsw.gov.au