AddressTelemarketing Team Leader
Apply now Job no: 978855
Work type: Full-time
Location: Perth
About us
You may have heard of us, but did you know? Seven West Media (SWM) is not only the top news, sports and entertainment brand in WA, we are a group of diverse, creative and inclusive team members that love what we do. We get to connect with millions of Western Australians every day, and we aim to give our audience, clients and team the best experience. We comprise of brands including Channel Seven, The West Australian, The Sunday Times, thewest.com.au, PerthNow, 7plus, and thegame.com.au.
Are you passionate about mentoring people and achieving sales targets?
Do you possess genuine leadership qualities and an unwavering drive for success?
Do you thrive in a fast-paced, energetic environment?
If so, this position is for you!
Our outbound subscription sales unit is on the hunt for a future Team Leader. We are looking for someone who will guide and nurture a cohesive team of outbound sales agents. Your primary focus will be driving print and digital subscription opportunities with prospective and existing customers. This role requires you to be able to work within the hours of 11am-7pm Monday to Thursday, and 9-5pm Fridays.
About the Role
- Supporting and motivating our sales team to reach their daily sales goals
- Coaching and mentoring sales consultants to handle objections to close sales and meet campaign KPIs
- Educating agents about our products and services and showing them how to persuasively present the offers and benefits
- Managing the sales pipeline, roster and agent work flow to meet targeted service levels
- Call monitoring to identify areas for improvement and deliver training and feedback
- Championing positive culture and engagement to drive high sales performance
- Contribute to the team's success by conducting outbound calls to potential and existing customers
About You
- Previous telemarketing or telesales experience will be highly regarded but not essential
- A confident people person with a positive can-do attitude and growth mindset
- Demonstrated experience achieving sales targets and KPIs
- Excellent time management skills with the ability to work in a fast-paced environment
- Strong interpersonal, verbal, and written communication, with exceptional phone manner and active listening skills
- Tech savvy and/or have previous experience working with a CRM system
- Ability to work within the hours of 11-7pm Monday to Thursday, and 9-5pm Fridays
About the Benefits
- Attractive base salary plus bonus scheme
- Salary sacrifice packaging and a paid parental leave policy
- Coaching and development opportunities
- An Osborne Park location with an onsite café, free gym and parking
- An employee Perks program, health and wellbeing support program and more
Apply now!
Join us at Seven West Media and be a part of our success story. To apply simply click the 'Apply Now' button and follow the prompts to submit your resume and any supporting documents. Please note, only applicants who have current and valid Australian work rights can apply.
Apply now and join us behind the scenes at one of Australia's most prominent media companies to let your talents shine.
SWM is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace.
SWM does not accept any unsolicited agency resumes and will not be responsible for any fees related to unsolicited resumes.
For more information visit www.sevenwestmedia.com.au
Advertised: 13 Mar 2024 3:50 PM W. Australia Standard Time
Applications close: 13 Apr 2024 11:55 PM W. Australia Standard Time
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