Telephone Sales Consultant - Somerton - Victoria

ACM PARTS

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimaging the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define and repair.

The Opportunity

We have a unique opportunity for a passionate Tele Sales Consultant to join our team in Somerton.

Role responsibilities

• Conducting Telephone Sales calls in line with daily volume expectations
• Conducting account management functions utilising email and other relevant systems
• Delivery of daily call activity, conversion rates and sales metrics
• Liaising with key stakeholders to support the growth of sales as required
• Advocate for your customer through Sales Management
• Liaise with operational staff as required to support the sales process
• Utilising promotional campaigns to drive growth in your customer group
• Providing input and feedback from your gained customer knowledge
• Supporting the National Sales Manager where required

Does this sound like you?

• Previous experience in Telephone Sales or customer service
• Knowledge of and experience with CRM systems
• Automotive Parts/Panel knowledge – ability to interpret parts preferable
• Excellent written and verbal communication skills
• Experience in building business relationships over the phone
• High computer proficiency
• Personable and patient
• High Attention to Detail

Benefits

• Reward & recognition
• Career development and training
• Referral bonus for recommending a friend to work with us
• Discounts on parts and tools
• Uniforms
• 24/7 professional counselling for Team members and their immediate families

We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.