Telstra Sales Support

• At-least 2 years Telstra sales provisioning experience
• Permanent Role – with an ICT Telstra Partner
• Excellent written and communication skills

Our Client is a Telstra Partner. We are looking for someone to support the ICT business to accurately provision the sales and ensure the sales orders are completed accurately.

What will you do?

• Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
• Ability to provide exceptional customer service over the phone and ensuring client satisfaction
• Accurately provision and processing orders and coordinating with vendors to resolve any order issues
• Process customer requests such as billing enquiries, new connects, transfer of ownerships , international roaming requests, porting services, Pin requests ,cancellations /suspensions and blocking services to name a few plus

Skill / Experience Requirements:

• Strong customer engagement skills with at-least 4+  years of experience
• Telstra experience – billing and provisioning
• Must have At-least 2 years TELSTRA sales provisioning experience
• Experience with vendor management, order fulfilment, order coordination, customer order fulfilment
• Any ICT order provisioning and fulfilment shall be highly regarded

What is on offer:

• Permanent position
• Excellent client engagement role
• Competitive remuneration
• South East Melbourne suburb location

How to apply:

ATTENTION! Please make sure you apply ONLY through our website. DO NOT apply for Appetency Recruitment Services jobs anywhere else on the web.

Other titles for this role in other organisation might be: Telstra Customer Service, Telstra Support, Telstra Provisioning, Telstra Technical Support, Telstra resolutions, Sales Support, ICT Sales Support, Sales Coordinator, Provisioning Coordinator, Vendor Coordinator