Address The Client
Newcastle & Hunter Valley Pty Ltd?is a Transport Company based in New South Wales. They are looking to hire an experienced Transport Company Manager to join their team.
The Role
This is for a full time role with an annual salary between $70,000 to $75,000 plus superannuation and will be based in their office in Mayfield West in NSW.
Responsibilities
Liaising with clients with regards to the costs associated with our services and handling of any client complaints received
Organising maintenance services or repairs of vehicles
Dealing with customer complaints in an ethical manner
Arranging collection and delivery of vehicles and goods
General administration duties including data entry, generating reports, filing/archiving and responding to calls and queries.
Ensuring compliance with occupational health and safety regulations
Oversight of driver fatigue management issues
Account management
Liaising with finance regarding supplier invoice queries
Maintaining and distributing service and repair logs
Maintaining business records and preparing operational statements and reports
Other duties assigned by the Director and reporting to the Director
Ensure all vehicles are maintained and comply with Roadworthiness, OH&S and environment standards
Maintain maximum availability of the fleet, through scheduled servicing and planned preventative maintenance
Ensure all vehicles are maintained to the required maintenance and appearance standards
Assist and contribute in tender and bid submissions for new service contracts
Manage Fleet Maintenance vehicle defect reporting, assess and action all reports and arrange with contractors for vehicles to be repaired
Organise and supervise company and contract drivers so that all freight requirements are completed by the agreed deadlines
Check all employee and contractor run sheets for possible inaccuracies or time delays and manage any discrepancies
Requirements
At least a Diploma or equivalent in the freight and transport industry
At least 4 years of relevant experience in a commercial capacity
At least 4 years of relevant experience in client management skills, especially regarding negotiations and complaint handling
Fundamental knowledge of legislation impacting heavy vehicle fleet operations including WHS, environmental, basic fatigue management and road/transport compliance
Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training and induction.
High organisational skills with strong attention to detail and accuracy
Capacity to solve issues/problem and find suitable resolutions
Excellent work ethic and ability to strive for goals
The ability to work independently and as part of a team
Able to pass a drug and alcohol test
Verifiable work references
