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About Us
Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.
Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.
Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.
The Role
We have an exciting opportunity for a Travel Administration Assistant to join our team and provide administrative support to our Travel Centre team.
Initially, your time will be spent getting to know our team, learning about our amazing products, and learning to use our systems.
Key responsibilities include, but are not limited to;
- Expense reconciliation (receipting/banking/refunds)
- Daily deposit reconciliation
- Customer assistance (collating passenger's flight details/personal information)
- Following up overdue payments
- Data entry
- Packing envelopes for passenger documentation
- Engraving name badges
- General ad-hoc duties
About You
You will have a passion for travel and and excellent time management skills. You will have a strong attention to detail and the ability to manage multiple tasks simultaneously.
A background in travel and/or administration is highly advantageous along with:
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- A keen eye for detail and the ability to follow processes
- Exceptional customer service skills
- Genuine fulfillment from helping and assisting
Benefits
- The amazing opportunity to work in a dynamic, growing tourism business.
- Generous discounts on Journey Beyond travel and experiences.
- Up to 40% discount on Journey Beyond merchandise
- Study Assistance to prepare you for expanded career growth opportunities
- Generous discounts with key suppliers such as Qantas Club & Appelles products
- Exclusive private health partnership with MediBank
- Access to leading Employee Assistance Program (EAP) providers
