Ux Designer

Bridgestone is a renowned global leader in the tyre industry striving towards a vision to provide both social value and customer value as a sustainable solutions company. Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions backed by innovative technologies, improving the way people around the world move, live, work and play.
The UX Designer will have the day-to-day responsibility of highlighting and solving real customer pain points to develop and enhance the digital experiences. Delivering multiple digital projects with a service and agile delivery mindset, you will need to be a passionate customer advocate. The focus of this role is user research, usability testing, IA development, user flows and wireframing for projects within the digital program of work.
Role & Responsibilities

• Conduct qualitative and quantitative research to understand customer needs, pain points and opportunities
• Translate findings into actionable design solutions that meet user needs aligned with business requirements.
• Work closely with business, data and technology stakeholders to understand and identify business and CX issues to feed into solutioning.
• Work closely with the change management team and contribute to strategies that ensure the product launch to market is communicated and understood widely by all stakeholders.
• Provide specialist UX and design capability to support the evolution of the digital experiences to deliver consistent brand expression and exceptional user experiences.
• Work with internal and external stakeholders to ensure CRO and SEO best practice is built into website developments, transitions and enhancements.
• Drive to co-create solutions with colleagues and our partners to deliver sustainability while serving society and our customers.

Skills & Experience

• Knowledge and extensive experience of best practice usability and user research methodologies and tools
• Solid understanding and experience of applying Human Centred Design principles and the latest WCAG usability and accessibility standards
• Commercially savvy and can connect digital experiences with business outcomes
• Highly inquisitive with strong analytical and problem-solving abilities.
• Experience demonstrating success in defining and launching excellent digital products to a high degree of accuracy and to deadline.
• Ability to work collaboratively in blended teams, leading agencies, working with business stakeholders and passionate about being the voice of the customer.
• High level communication skills, both verbal and written, and excellence in communicating with multiple stakeholders (technical and non-technical) in a fast paced, high output environment.
• High level PC skills using the Atlassian suite, Microsoft suite, modern CMS (Sitecore preferred), analytics, research tools and figma.
• Desirable: A degree qualification in Design, Digital, Commerce, IT, Marketing, Psychology or a related business discipline.

Benefits

• Work for a global brand with national head office in Adelaide
• Competitive salary package
• Flexible work culture
• Strong management support from the Executive Team

This is a very exciting opportunity to work in a significant digital marketing position with a rapidly growing UX team at a global brand here in Adelaide.
Application
Click ‘apply for this job” or contact Thomas Troxler, Principal Consultant Sales & Marketing, at Thomas.troxler@randstad.com.au for a confidential discussion.
Agencies please note Randstad has been appointed exclusively for this search with Bridgestone Australia.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
UX / UI / Digital Marketing
Education
Bachelor Degree