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SalaryBrighter Futures Start Here
We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. Join our team in our unwavering promise to make everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.
As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.
Join the team
An exciting opportunity to join Kmart as a UX/UI Designer, Innovation & Experience Design where you will be directly involved in designing the future of Kmart and Target! We understand the significance of every interaction in our network of stores, and our team members are at the forefront of achieving this objective.
Based in Mulgrave and our Southland innovation store, you'll collaborate with IT, Central Operations, Stores, CX, Store Design, and technology vendors and will report directly to the Service Design Lead who works closely on strategic programs for the Group. We're not just seeking a UI/UX Designer; we're on the lookout for individuals who are driven, curious, and genuinely excited about technology and driving operational change! If you're passionate about creating seamless, user-centric designs and envision yourself thriving in an environment that fosters innovation, then we'd love to hear from you!
What you'll be doing:
As a UI/UX Designer at Kmart Group, you will:
- Understand user needs deeply to model experiences that not only meet these needs but are also feasible to incrementally roll out at scale, ensuring continuous improvement and innovation.
- Facilitate design reviews and usability testing sessions with end users to gather valuable insights and feedback. You will also confidently present back to both squads and stakeholders about key changes and design decisions.
- Understand the needs of in-store users throughout their journey, ensuring their satisfaction at every touchpoint.
- Conduct user testing and iterate designs based on feedback and data analysis.
- Actively engage in agile ceremonies, including daily stand-ups, planning meetings, showcases, and retrospectives.
- Collaborate closely with the team to design seamless end-to-end experiences that prioritize user satisfaction and profitability.
- Work closely with the squad to align designs with their expectations and objectives. You will collaborate with designers, researchers, and subject matter experts to gather insights and drive user-centred design.
- Develop and communicate clear and understandable user journey maps and other artefacts of experiences for the team and stakeholders.
- Utilise our UI design system, ensuring all UI designs meet readiness criteria before development begins, maintaining high standards of quality and usability.
- Minimum 5 years' experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design skills and achievements.
- A Bachelor's degree in Design or a relevant field preferred.
- Proficiency in design and prototyping tools such as Figma, Sketch, Invision, Photoshop
- Solid understanding of user-centered design principles and methodologies, with a focus on usability and accessibility.
- Ability to conduct user requirements analysis including gathering insights, creating user scenarios and task analysis.
- Excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams.
- Experience working in an agile environment and familiarity with agile methodologies.
- Adaptability and flexibility to thrive in a fast-paced environment, where priorities may shift rapidly, and the ability to manage multiple tasks simultaneously.
- Proficiency in rapid digital prototyping, showcasing a deep understanding of design thinking principles.
- A proven track record of collaborating across disciplines and driving projects to successful completion.
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers!
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you're required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- In-house café that serves breakfast, lunch and includes a collaborative space to work in
- A reflection room that can be used for prayer, meditation, or time for you
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Regular product sample sales with loads of discounted items to purchase
- Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
- Great career opportunities across the broader Wesfarmers Group
At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.
We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing
If you would like to explore a career with Kmart and this sounds like the perfect role for you - apply now!
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
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