Venue Manager

Under the banner of Black Rhino Group, we're looking for a Venue Manager at the Portside Tavern with Bistro, Sports Bar and Gaming facilities to take this iconic hotel on the next phase of its journey.

What we offer:

• Challenge - We are a diversified, fast-paced, ever-changing business where no two days are the same.
• Opportunities - As a multi-venue Group we are able to offer many unique avenues to develop your career.
• Work/Life Balance - We believe in hard work, but we believe in family and downtime too.
• Great Culture - Our team is made up of down-to-earth, pragmatic people who enjoy what they do.
• Leadership Teams - Our management team take an active leadership role to encourage personal growth and believe in development planning.

With autonomy for your own venue, working closely with the Group's senior management team, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of your venue through achieving budgets and implementing plans in line with the business objectives.

Key responsibilities:

• Hands-on leadership and accountability of your team, including supervision and evaluation of performances
• Creating and maintaining an atmosphere where customer service standards can thrive
• Driving sales to meet your targets and budgets
• Product procurement and creating quality food and beverage offers
• Controlling operational costs
• Compliance in both regulatory and company standards
• Participating in and contributing to group management, marketing, and finance projects
• Strong planning and forecasting ability in regards to local events and functions
• Proven experience in a high level management position in a gaming environment

The successful applicant will:

• Have suitable experience in hospitality management
• Have a strong understanding of the hotel industry, market trends, customer service standards, and how to exceed them
• The ability to engage and build relationships with regular clientele
• Have a strong business acumen
• Have a professional manner and presentation
• Be available weekends and nights
• Lead from the front and set the best of examples
• Have correct certificates and licenses – RSA, RSG

Please provide a cover letter with your applications. Please note only successful applicants will be contacted. Must have full visa working rights.