Address
Form of workPeace of mind provider or as we call it, Village Support Officer.
Do you get joy from being a valued support to people?
Do you want to work for an organisation that genuinely cares for both its employees and customers?
Then look no further, it's time to unlock your future with Keyton!
Grow your career at Keyton
With over 75 villages and 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia’s leading owners and operators of retirement living communities.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.
The Role
Tucked away in a peaceful oasis in the Hills District, with its tranquil surroundings and landscaped gardens, Lutanda Manor offers a warm and friendly community, with quality amenities and a supportive environment.
We currently have a genuinely rewarding opportunity for a customer-focused and reliable Village Support Officer to join the team on a casual basis. The successful candidate will be providing customer service, comfort, and support to our residents when they need is most. Additional assistance maybe required for leave coverage.
Shifts will primarily include afternoon shifts that will continue onto an overnight (sleepover) shift.
Reporting the Village Manager, your duties will include:
Assisting with our colourful village events
Assisting to serve meals & beverages
Responding to resident enquiries
Responding to call outs
Undertaking first aid
Initiating emergency services where required
Basic admin tasks
Conducting welfare checks on residents
About You
The successful candidate will be enthusiastic, committed, dependable and have a commitment to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents’ needs are met. A background in either hospitality or aged care would be advantageous although not essential, as well as having the following:
A current First Aid & CPR Certificate (or be willing to obtain)
The ability to make decisions and remain calm under pressure
Be motivated and able to take initiative
Basic computer skills
Benefits
Training provided
Working with a collaborative, supportive and fun team
Career development and growth opportunities
Health & Wellbeing Program
Excellent company discounts and benefits on offer
What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
We are passionate about what we do – and we are always leading with heart.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining. For selected role, pre-employment medical assessments will also be required prior to any employment offers being made.
We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.
