AddressAbout us
Thomo's Betta has been servicing Central Queenslander's for the past 33 years. A trusted local destination retailing household electrical appliances and furniture, and a member of Australia's largest and fastest growing group of independent retailers. Our company is family owned and operated, where you will find a strong focus on our team culture and our continuous goals to offer an exceptional customer experience. With a rich history in serving the local community, the business has grown and evolved significantly to the current offering of products, size and calibre of our team. We are proud to say that we are a great local business, offering stability in employment and striving to do the best for our customers.
Qualifications & experience
- Warehouse Management Experience: Sufficient experience working in warehouse management, inventory control, stocktakes, health and safety, with a proven record of strong results and capabilities.
- Management Experience: Sufficient experience managing a business and team of staff with a proven record of successful management practice.
- Leadership: Strong leadership skills.
- Communication: Excellent communication skills.
- Experience is required to hold a forklift license (LF), order picking forklift truck license (LO) and also a requirement to hold a current open, manual LR Australian driver's license with no restrictions.
Tasks and responsibilities
- Warehouse Management: You will oversee the day-to-day warehouse and delivery operations. This includes managing incoming inventory, outgoing inventory via customer collections or third party freight and deliveries to our customers homes with the setting up and installation of goods..
- Staff Management: You will be responsible for scheduling work loads, performance management, leading the warehouse team of staff and developing your team to meet business goals and objectives.
- Compliance and Safety: Ensuring the business complies with all legal and safety regulations. This involves regular audits, staff training on safety practices, and ensuring a safe operating environment for staff and contractors on site.
- Customer Service: Providing exceptional customer service is key. You'll handle customer inquiries at the warehouse, handle delivery scenarios remotely where the team require guidance on the job, and ensure your team is trained to provide high-quality service. Building and maintaining customer relationships is a vital part of this role.
Benefits
- Family Business: Work for a family operated business that supports team members with flexibility and understanding.
- No Sunday Trade: The business operates 6 days a week for 47 weeks of the year. The only Sunday's traded are during the Christmas retail period.
- Staff Purchase: The business has a rewarding staff purchase program.
- EAP: The business has an employee assistance program to support team members.
It is required that the applicant will have a focus on customer experience to tie in with our business culture and to be enthusiastic and attentive toward the job at hand. Excellent leadership skills are essential
If this opportunity is for you, please apply.
Please submit your application via the Seek website or email your resume to the below details.
Applicants are encouraged and welcomed to provide a resume in person at our store location Shop 7, 415 Yaamba Road, Rockhampton, which will provide a great opportunity toward securing a formal interview for the position.
Chris Thomasson (Managing Director)
07 4926 3*** - ***************@my.betta.com.au
