AddressLiebherr-Australia is a member of the Liebherr group of companies, which employs over 42,000 people in more than 120 autonomously operated companies in over 50 countries around the world. The Liebherr group of companies attribute their leading position in diverse international markets to the quality and reputation of technologically advanced products, services and commitment to client satisfaction.
Liebherr Mobile Cranes division is seeking a motivated and experienced Workshop Planner to join our team based in our Rockingham branch, working as part of a supportive team. This role is suited to an all-round administrator who can work independently and use your exceptional organisation skills to support the service team with scheduling work in the workshop and in the field to maintain and enhance customer service.
Key responsibilities:
- Communicate with internal and external customers to determine their needs and schedule service work and new crane builds.
- Assign technicians and ensure that all work orders are completed in a timely manner.
- Responding to queries, preparation of quotations, and invoicing of service jobs.
- Processing timesheets for payroll
- Ensure required equipment and parts are organised for the team prior to the commencement of work.
- Monitor and track work in progress.
- Follow up with clients for PO's, Invoicing & payments.
- Collaborate with other team members to optimize scheduling efficiency and customer satisfaction.
- Processing expense claims and supplier invoices
About you:
- Certificate III in business Administration (desirable)
- Previous experience in a similar role scheduling and planning work
- Excellent customer service skills
- Proficient oral and written communication skills
- Strong MS Word and Excel skills
- Ability to handle multiple tasks and complete to high standard
- Initiative and self-drive
- Problem solving skills
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Diversity and Inclusion
Diversity and inclusion sits at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
Benefits
- Global Company – Job Stability
- Development and career progression opportunities
- Generous benefits, including 5 days bonus leave days, paid parental leave
- Corporate Health Insurance Discount
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc.
How to apply
Please apply via the link below.
Rachel Davidsen - Senior HR Business Partner
Applications close COB 3rd June 2024
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.
No agencies or third parties please.
