Contact Centre Team Leader jobs

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CONTACT CENTRE TEAM LEADER (6 MONTH CONTRACT)

Minimum 1 year experience as a Team Leader in an omni-channelenvironment. Multi-tasking and time management skills with the ability to prioritise tasks. Excellent analytical and problem-solving skills. A passion for the customer e...

CompanyBounceinc
AddressGlen Iris, VIC
CategoryAdministrative
Date Posted 4 days ago See detail

Contact Centre Team Leader (6 month contract)

Bounceinc

Glen Iris, VIC

Minimum 1 year experience as a Team Leader in an omni-channelenvironment. Multi-tasking and time management skills with the ability to prioritise tasks. Excellent analytical and problem-solving skills. A passion for the customer e...

Contact Centre Team Leader

Concentrix

Robina, QLD

Showcase strong leadership skills to motivate and guide your team. Address performance issues proactively, providing effective coaching and support. Ensure that customer service meets and exceeds contractual Key Performance Indica...

Contact Centre Team Leader

Reapit

Brisbane, QLD

Issue resolution for moving clients and our supply partners. Escalation point for BDM/account managers. General database maintenance. Supply partner reporting requirements. Creation of new agent profiles in the MMI manage site. Pr...

Team Leader - Contact Centre

Dfp Recruitment

Maroochydore, QLD

Leading and managing the team in line with strategic direction, responding effectively to changing business priorities. Ensuring effective teamwork by consistently seeking others input, sharing responsibility and building others...

Contact Centre Team Leader

Western Power Wa

Perth, WA

Coordinate and manage the resolution of escalated customer enquiries or complaints. Initiate procedural reviews & implement changes that improve the customer experience. Maintain a safe working environment. Assist in the schedulin...

Contact Centre Team Leader

Frizelle Sunshine Automotive

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Peter Warren Automotive Holdings

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Penfold Motor Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Contact Centre Team Leader

Penfold Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Contact Centre Team Leader

Alltel Pty Ltd

Wheelers Hill, VIC

Lead the daily operations to meet Contact Centre KPIs & SLAs. Identify, develop & implement activities to improve operational performance. Be proactive in the identification and execution of team development, coaching & training...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

CONTACT CENTRE - TEAM LEADER

Nickel Recruitment

Noble Park, VIC

Team Leader Contact Centre. Immediate Start. South East area. Lead and drive the performance of the CONTACT CENTRE team, ensuring completion of day to day tasks, performance development and management. Drive continuous improvement...

Call Centre Team Leader - Peter Alexander New

Peter Alexander

Melbourne, VIC

Respond to customer inquiries via phone and email in a professional and friendly manner. Provide accurate and timely information about our products and policies. Identify customers needs and provide appropriate solutions and reco...

Call Centre Team Leader New

Good Sammy Enterprises

Canning Vale, WA

Oversee day-to-day operations of the Call Centre, including call monitoring, scheduling, and workflow management. Lead, coach and manage all Call Centre and Reception staff. Monitor and manage the incoming call volume through queu...

Flight Centre Future Team Leader New

Flight Centre Brand

New South Wales

Maintaining all OBW Business and Operating systems. Assisting with shop Budget and P&L expectations. Assist in driving growth in customer bookings and repeat business. Communicating and implementing system updates and training. As...

Team Leader Contact Centre

Bankvic

Melbourne, VIC

Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...

Team Leader - Contact Centre

City Facilities Management

Mulgrave, VIC

Flexible working arrangements - Work 2 days from her per week! Career progression making use of our extensive learning and development program.. Working within a custom designed modern building with free on- site secure parking....

Call centre Team Leader / Supervisor

Q & A Market Research

Milton, QLD

Recent experience as a supervisor or Team Leader. Exemplary communication skills, both written and verbal. Advanced experience with Microsoft Office products. Outstanding interpersonal skills. High emotional intelligence and perso...

Distribution Centre Team Leader - Area Specialist

Primary Connect

Dandenong, VIC

MSRDC - Dandenong South Location. Highly automated DC. Full-Time Permanent. MSRDC is a state-of-the-art distribution facility utilising the latest cutting-edge technology in automation so that we can ensure efficient, quality serv...

Night Shift Team Leader | Distribution Centre

Inghams Enterprises

Victoria

Immediate start available. Full training provided. Uniforms provided & cleaned by company. Onsite parking. Consistent hours provided weekly. Product discounts. The health, safety and wellbeing of our people is our highest priority...

Distribution Centre Team Leader - Area Specialist

Woolworths Group

Dandenong South, VIC

Permanent

MSRDC - Dandenong South Location. Highly automated DC. Full-Time Permanent. MSRDC is a state-of-the-art distribution facility utilising the latest cutting-edge technology in automation so that we can ensure efficient, quality serv...

Assistant Team Leader - St Arnaud Early Learning Centre

Northern Grampians Shire Council

Victoria

Fortnightly RDO: Enjoy a well-deserved break and rejuvenate. Great Team Environment: A safe, respectful and supportive environment to enable you to thrive. You will work with like-minded, passionate individuals who love what th...

Team Leader Disability Day Centre - Group activities NDIS

Mana Wellness Disability Services

Capalaba, QLD

Seek advice on complex issues where some liaison with other teams or organisations is involved. Prepares management reports as required. Manage the safety of the team through Induction, OHS, Risk assessments and check-ins. Ensur...

Guest Relations Team Leader (Contact Centre)

Bridgeclimb

The Rocks, NSW

Outstanding communication, both written and verbal. Passion about guest service and interaction. Excellent leadership and decision making skills. Reliability and punctuality. Experience in a similar role. A background or study in...

Team Leader Contact Centre

Tafe Queensland

South Brisbane, QLD

Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative. Eff...

Assistant Team Leader - St Arnaud Early Learning Centre

Northern Grampians Shire Council

Stawell, VIC

Fortnightly RDO: Enjoy a well-deserved break and rejuvenate.. Great Team Environment: A safe, respectful and supportive environment to enable you to thrive. You will work with like-minded, passionate individuals who love what t...

Night Shift Team Leader | Distribution Centre

Inghams Enterprises

Truganina, VIC

Immediate start available. Full training provided. Uniforms provided & cleaned by company. Onsite parking. Consistent hours provided weekly. Product discounts. The health, safety and wellbeing of our people is our highest priority...

Team Leader Contact Centre

Wa Health Support Services

Perth, WA

Leading a team of Customer Experience Consultants in the HSS customer Contact Centre in the delivery of tier one services that meet legislative and statutory requirements and is delivered within service level agreements and meets...

APS6 National Contact Centre Quality Team Leader

National Disability Insurance Agency

Victoria

$93,196-103,035 per year

Ongoing & Non-Ongoing 12 - Full Time. $93,196 - $103,035 (plus 15.4% superannuation). Role located in ACT - Deakin,QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond,WA - Midland. Managing a team of assessors ensuring targe...

APS6 National Contact Centre Quality Team Leader

National Disability Insurance Agency

Midland, WA

$93,196 - $103,035 a year

Managing a team of assessors ensuring targets and expectations from stakeholders are met. Analysing NCC performance, recommending process and procedural changes. Supporting teams delivering services in the NCC. Contributing insigh...