Customer Experience Technician jobs in Sydney, NSW

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CUSTOMER EXPERIENCE SPECIALIST

Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...

CompanyZip Industries
AddressSydney, NSW
CategoryAdministrative
Date Posted just now See detail

Customer Experience Specialist New

Zip Industries

Sydney, NSW

Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...

Customer Experience Specialist New

Tal

Sydney, NSW

Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....

Contiki Customer Experience and Contact Centre Manager New

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

Customer Experience Lead New

Australian Bureau Of Statistics

Sydney, NSW

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

Customer Experience Manager New

Workfocus Australia

Sydney, NSW

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

Coordinator Customer Experience New

Blacktown City Council

Sydney, NSW

Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...

Customer Experience Technician

Atlamgroup

Sydney, NSW

Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, inno...

Customer Experience Specialist New

Acs

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

Customer Field Technician Sydney

Nbn Co

Sydney, NSW

Cabling installation (copper and fibre) including jointing, jumpering and splicing. Customer premises installation ofnbnCustomer Premises Equipment (CPE). Fault diagnosis and repair ofnbncabling networks andnbnCPE. These...

Customer Field Technician

Nbn Co

Sydney, NSW

Cabling installation (copper and fibre) including jointing, jumpering and splicing. Customer premises installation ofnbnCustomer Premises Equipment (CPE). Fault diagnosis and repair ofnbncabling networks andnbnCPE. These...

Customer Experience/Digital Strategist - Travel

Stopgap

Sydney, NSW

$140,000-165,000 per year

This is an exciting opportunity to work for a prestigious Travel company to support their brands across CX / Digital strategies.We are looking for a data and digital specialist who is passionate about the customer journey from fir...

Customer Experience Specialist

Tal

Sydney, NSW

Contract

Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....

Customer Experience Officer New

Talent Propeller

Lane Cove, NSW

Full-time, permanent position - 35 hrs per week. Generous employee benefits. Great team. A current Drivers Licence. Demonstrated experience in a frontline customer service role, or call centre environment. Proven effective complai...

Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Customer Experience Consultant

Talent Connect Australia

Alexandria, NSW

Respond to customer inquiries regarding products, orders, and returns with professionalism and efficiency meeting SLA targets. Keep up to date with new products/promotions so that you can provide accurate information to customers....

Customer Experience Design Principal

Nsw Health

Sydney, NSW

$161,042-180,143 per year

Lead, manage and drive the design and delivery of seamless experiences and simplified processes based on eHealth NSW Customer Experience (CX) standards, understanding customer needs and pain points; and business objectives, and em...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

Aviation Technician (No Experience)

Royal Australian Navy

Sydney, NSW

Helicopter transmissions. Engine systems and controls. Auxiliary systems. Flight control systems. Aircraft structures and aircraft finishes. Ground support equipment. Landing gear. Aviation safety equipment. Free medical a...

Customer Experience Co-ordinator for NightOwl Entertainment

Flight Club Sydney

The Rocks, NSW

Answering a large volume of phone and email inquiries and resolving customer service questions. Manage reservations and liaise with operations, kitchen and venue management teams.. Build relationships with our Venue Managers. M...

Customer Experience (CX) Designer

Oroton

Chippendale, NSW

Working collaboratively with a multi-disciplinary team to identify opportunities to optimise our user experiences. Leading the team through the design process from insight to ideation, prototyping and testing possible solutions ri...

Customer Experience (CX) Training Professional

Honeywell

Sydney, NSW

Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS Quality procedures. Deliver virtual and remote training delivery technologies...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

TJHB Customer Experience Officer

Transdev

Sydney, NSW

Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...

Customer Experience Officer

Transdev John Holland Buses

Sydney, NSW

Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Customer Experience Lead

Qantas

Sydney, NSW

Permanent

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...

Technical Customer Experience Officer

Cuscal

Sydney, NSW

Permanent

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...