Customer Insights Manager jobs in Surry Hills, NSW

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ASSOCIATE CUSTOMER SUCCESS MANAGER

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

CompanyLifeworks
AddressSydney, NSW
CategoryManagement
SalaryPermanent
Date Posted 2 months ago See detail

Associate Customer Success Manager

Lifeworks

Sydney, NSW

Permanent

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

Customer Success Manager

Salesforce

Sydney, NSW

Permanent

They develop deep relationships with their customers team members and pair that with relevant industry knowledge to improve implementation health. This role will partner across Salesforce to provide a unified Signature experience...

Customer Success Manager - Legal Software (AI)

Novum Global

Sydney, NSW

Permanent

You're a conversational maestro, able to translate tech-speak into human-speak. You've got an empathetic ear, always ready to listen and solve problems. You're intrigued by AI and how it can solve real-world challenges. You're a s...

Customer Experience Manager

Beaumont People

Sydney, NSW

Permanent

Manage the development of the member journey, driving process improvements and member experience. Contribute to the membership strategy, identifying opportunities to enhance growth, retention, and satisfaction. Utilise data for in...

Customer Success Manager

Blueapache

Sydney, NSW

$75,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Gain a detailed understanding of your assigned client base, their business drivers and objectives, and the wider industry they bel...

Customer Support Centre Manager

Alfa Laval

Sydney, NSW

Permanent

Manage the customer order-to-invoice process. Setup monitoring and follow up routines with internal stakeholders: backlog, work in progress, outstanding purchase orders. Document and maintain process maps and instructions for orde...

Customer Success Manager - Remote

Loving Life Now

Sydney, NSW

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Senior Program Manager, Customer Programs

Amazon

Sydney, NSW

Permanent

Analyse data and dive deep into business metrics to develop actionable solutions to accelerate profitable growth. Be passionate about customer experience and delivering innovative enhancements on behalf of our customers. Identify...

Marketing Manager, Customer Communications

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Including preparing presentations for socialisation with senior stakeholders.Developing relationships with key internal and external stakeholders for the delivery of marketing campaigns.Staying abreast of the external operating en...

Head of Customer Onboarding and Lifecycle Management

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Strategy: Embed and execute a financial year strategy with all direct reports to help deliver and meet the Groups Key Performance Indicators. Drive a strong culture and provide direction to ensure the strategic objectives are met....

Customer Success Manager

Similarweb Australia Pty Ltd

Bondi Junction, NSW

The CSM brings our SaaS platform to life for the client. The CSM is the one who helps position themselves and Similarweb in the face ofthe client, as an extension to their own company. Making Similarweb an integral part of their b...

Voice of Customer Manager

Genesiscare

Alexandria, NSW

Permanent

Excellent relationship building skills. Good attention to detail and ability to follow through. An understanding of the importance of governance processes. Excellent written and verbal communication skills. Customer (patient) cent...

Strategic Insights Manager

Qantas Airways

Mascot, NSW

Challenge yourself to work with a broad stakeholder group across Qantas Loyalty. Take an opportunity to grow and diversify your career. Full time permanent position based at our Mascot Campus. 5+ years in Insights, Analytics led r...

Sales Performance and Insights Manager

Sharp And Carter

North Sydney, NSW

Lead all data, analytics & insights programs for this Cool B2C Big Data Brand. Newly created role | Build the insights & analytics platform from scratch. $140,000 + Super + Bonus | North Sydney | Top 10 best places to work. Strate...

Senior Account Manager / Customer Service Representative

People In Focus

Alexandria, NSW

$85,000 - $100,000 a year

First point of contact for client enquiries. Building and maintaining client relationships. Purchase order management. Quotations / rate negotiations. Updating rates (Autorating). Chasing documentation and ensuring correct paperwo...

Customer Service Manager

Owner Inspections

North Sydney, NSW

Strategically lead and nurture a talented team of Customer Service representatives, fostering an environment of growth and learning. Develop and enforce Customer Service protocols that enhance quality and operational efficiency. M...

Shape the Future of Solar Support: Become Our Customer Service Manager

Sun Energy

Kensington, SA

Radiates Positivity: Your good nature and calm confidence shine through in every interaction, setting the tone for exceptional customer experiences. Loves to Learn and Lead: With experience in the solar industry, you're equipped f...

Customer Success Manager, Enterprise (CSM)

Nearmap

Barangaroo, NSW

Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...

Customer Success Manager

Best Technology Services

North Sydney, NSW

Onboard and educate our partners through process development, to ensure the partner understands how to achieve the greatest benefit from Best. Build and maintain key and cross functional relationships with partners, encouraging pe...

Manager Customer Service and Administration - Waverley

Summitcare

Bronte, NSW

Excellent salary package available. Perm full time role. Immediate start. Progressive aged care organisation- lot's of potential for more opportunities. Integral role in this admissions & client services team. Autonomous position...

Expeditor - Customer Service Manager

Techpack

Stanmore, NSW

$90,000 - $95,000 a year

Minimum of 3 Years in Freight Forwarding or Importing. Experience with Manufacturing businesses preferred. Exemplary Oral and Written Communication Skills. Handle day-to-day customer requests. Manage & coordinate the Importation o...

Work shop manager/ Customer service for prestige workshop

Vaucluse Auto Repairs

Crows Nest, NSW

Attend to customers inquires over the phone, via email or at the office. Booking customers vehicle for service and repairs as requested and with a focus on shop schedules and availability and business planning. Provide clear and...

Customer service manager for prestige workshop

Vaucluse Auto Repairs

Crows Nest, NSW

Attend to customers inquires over the phone, via email or at the office. Booking customers vehicle for service and repairs as requested and with a focus on shop schedules and availability and business planning. Provide clear and...

Customer Service Manager

Patricks Universal Exports Pty Ltd

Bondi Junction, NSW

$70,000 - $75,000 per month

Looking for candidates available to work:Monday: Morning, Afternoon.Tuesday: Morning, Afternoon.Wednesday: Morning, Afternoon.Thursday: Morning, Afternoon.Friday: Morning, Afternoon. Monday: Morning, Afternoon. Tuesday: Morning, A...

Customer Service Manager

Cox Purtell

Rosebery, NSW

Develop relationships with key clients and stakeholders being the main point of contact for the Customer Services team. Manage and delegate workflow throughout the team. Ensure client experience is outstanding. Manage and delegate...

Performance & Portfolio Insights Manager

Chubb

North Sydney, NSW

Permanent

Build actionable insights across multiple insurance portfolio's to monitor and predict performance real-time, as an enabler to the achievement of profitability and growth targets. Deliver powerful portfolio management analysis and...

Senior Manager, Strategic Insights

Qantas Airways

Mascot, NSW

Opportunity to lead the Qantas Insurance insights strategy . Leadership role working on a diverse portfolio with a broad stakeholder group. 12 month fixed-term role based at our Mascot HQ. 4+ years of management experience in rele...

Reception/Customer Service Manager

The Well Bondi

Bondi Beach, NSW

The ability to work in oneof the world's most recognised locations. A culture that's all about making wellness irresistible. A free membership for you to workout. Regular personal and professional development. Confidential 24-ho...

Customer Services Manager (RC)

Affinity Migration

North Sydney, NSW

$70,000 per year

Resolve routine and complex client service issues in a thorough and expeditious manner,utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including:. Operability of...

Assistant Customer Service Manager - Woolworths Neutral Bay Village (964454)

Atlamgroup

Neutral Bay, NSW

If you have a passion for great Customer Service, a hunger to make a tangible difference and youre looking for a place to develop, you could be who were looking for. Who we are Joining Woolworths Supermarkets means being a part...