Customer Success Director jobs in Sydney, NSW

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CUSTOMER SUCCESS CONSULTANT

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

CompanyPhocas Software
AddressSydney, NSW
CategoryAccounting & Finance
Salary$85,000-110,000 per year
Job typeFull-time
Date Posted 2 months ago See detail

Customer Success Consultant

Phocas Software

Sydney, NSW

$85,000-110,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

Senior Customer Success Analyst

Stake

Sydney, NSW

Permanent

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

Customer Success Architect (ANZ)

Neo4J

Sydney, NSW

Permanent

Advise our customers as the technical expert on how best to leverage Neo4j's suite of products to meet their current business objectives and align with their longer term vision. Partner with our CSMs to host/participate regular me...

Customer Success Trainer

Aristocrat

Sydney, NSW

Sales and Customer Success Process ImprovementExperiment with new ideas, processes and tools to improve and scale the way that we engage with customers Customer Query HandlingServe as the subject matter expert for the product/s...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Customer Success Consultant

Rea Group Ltd

Sydney, NSW

Delivering REA's long term Customer Success strategy to drive adoption, retention and advocacy. Being a specialist in REA SaaS products that require proactive, hands-on support; engaging with customers and supporting them to maxim...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

Customer Success Manager Lead, APAC

Upguard

Sydney, NSW

We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. #LI-BW1UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position...

Customer Success Manager

Weel

Sydney, NSW

Our funding is being put to good use, helping us to grow and strengthen our product offering, and most importantly, invest in a team of exceptionally talented people.A number of notable highlights and accolades we're proud to incl...

Senior Customer Success Manager

Amplitude

Sydney, NSW

Accountable for the customers overall success of Amplitude, including value-focused activities tied to their invested areas of the product, continuous adoption, and overall customer health. Act as the trusted advisor throughout t...

Customer Success Manager

Telus Communications

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

Account Manager (Customer Success / FMCG Clients)

Euromonitor International

Sydney, NSW

Sales Pipeline FulfilmentEnsure the top of the sales pipeline is adequately filled with quality leads Relationship BuildingMaintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue...

Customer Success Manager - Majors

Klaviyo

Sydney, NSW

Be passionate about Customer Success and establish yourself as the trusted advisor for ~40 Mid Market/Enterprise Klaviyo customers. Strategically consult with these customers to devise strategies to help increase email revenue for...

Customer Success Manager

Kennedy Reid

Sydney, NSW

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes within...

Customer Success Engineer - Prisma Cloud

Palo Alto Networks Inc.

Sydney, NSW

Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives. Assist customers in implementing Palo Alto Net...

Customer Success Specialist

Vontier Corporation

Sydney, NSW

Assess customers' current level of service and work collaboratively to help them gain greater value from our solution. Drive increased usage of the solution among customers, leading to growth and expansion opportunities. Update an...

Customer Success Manager

Tableau

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Customer Success Manager

Salesforce.com, Inc.

Sydney, NSW

Develop an in-depth understanding of the customer's Tableau environment, business partners, and their reporting and analytical needs. Offer standard methodology guidance and recommendations for optimum health and performance of th...

Customer Success Manager

Meltwater Group

Sydney, NSW

Work with Renewal managers on managing a client portfolio to make sure they are achieving their desired outcomes, are educated on best practices and ensuring high retention with effective value building. Guide customers onboarding...

Customer Success Specialist

Quandoo Australia Pty Ltd

Sydney, NSW

Provide a high-level of support to our partners restaurants. Understand the partner lifecycle and how the three verticals work together. Work closely with the wider Customer Success team to ensure goals are being met across our pa...

Customer Success Manager - Unit 42

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customersProvide high touch/white glove customer outreach immediately post...

Customer Success Manager

Telus Corp

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

Bookkeeping, Accounting - Customer Success Specialist - QuickBooks - On-site

Concentrix

Sydney, NSW

$80,000 - $80,000 a year

Full Time Opportunity. Located in Sydney CBD. Must be an Australian Citizen or Permanent Resident. Be the catalyst for change and progress, welcoming and onboarding mid-career Accountants and Bookkeeping firms in the ANZ region to...

Customer Success Manager

Kennedy Reid

Sydney, NSW

$110,000 - $120,000 a year

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes withi...

Customer Success Manager, Enterprise

Procore Technologies

Sydney, NSW

Foster trust and build meaningful relationships with key stakeholders and Executives to gain a deep understanding of customers' business goals. Grow our customer partnerships through providing world class customer service and solv...

Customer Success Manager

Aptixlab Pty Ltd

Sydney, NSW

$70,000 – $90,000 per year plus Super

Responsible for recruiting new users (Niffter) to join the platform by proactively engaging, communicating and providing necessary training and support.. Establish and maintain strong and long-lasting relationships with the Use...

EL1 Assistant Director Customer IAM

Softtestpays

Sydney, NSW

Contract

Knowledge of regulatory requirements and industry best practices related to CIAM and identity governance. Proven experience in strategic leadership roles, with a focus on customer identity and access management. Experience in lead...

Marketing Director - APAC Insights & Customer Value

American Express

Sydney, NSW

Permanent

Develop strategies and priorities for the APAC Insights and Customer Value team working closely with GMS General Managers and leadership in each APAC market. Lead the team to support Merchant acquisition & negotiations through pro...

Technology Director | Customer & Operations | Consulting

Kpmg

Sydney, NSW

Lead the Engineering Delivery team Consisting of Engineers (Web, Mobile, Infrastructure, Integration, Martech), Solution Architects, DevOps and Testers. Undertake capability planning and resourcing across engagements, quality as...