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Customer Success Manager jobs in Carlton, VIC

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CUSTOMER SUCCESS MANAGER

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

CompanyNoggin
AddressMelbourne, VIC
CategoryManagement
Date Posted 2 weeks ago See detail

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

2 weeks ago seen See more...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

2 weeks ago seen See more...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

2 weeks ago seen See more...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

2 weeks ago seen See more...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

2 weeks ago seen See more...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

3 weeks ago seen See more...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

3 weeks ago seen See more...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

3 weeks ago seen See more...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

4 weeks ago seen See more...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

a month ago seen See more...

Customer Success Manager

Trellix

Melbourne, VIC

You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...

a month ago seen See more...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....

2 months ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

2 months ago seen See more...

Customer Success Manager

Salesforce

Melbourne, VIC

Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...

2 months ago seen See more...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

$110,000 - $130,000 a year

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

2 months ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

2 months ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

2 months ago seen See more...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

2 months ago seen See more...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

4 weeks ago seen See more...

Client Success Manager

Epsilon

Melbourne, VIC

Permanent

Provide world-class service to our retail partners, manage the day-to-day communication and collaboration with external brands/suppliers and internal cross-functional team members. Establish and communicate timelines of deliverabl...

4 days ago seen See more...

Client Success Manager

Publicis Groupe

Melbourne, VIC

Permanent

Provide world-class service to our retail partners, manage the day-to-day communication and collaboration with external brands/suppliers and internal cross-functional team members. Establish and communicate timelines of deliverabl...

4 days ago seen See more...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

2 weeks ago seen See more...

Partner Success Manager

Myob

Melbourne, VIC

We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. Able to quickly build trust and rapport and develop positive relationships both interna...

2 weeks ago seen See more...

Customer Connections Manager

Citipower And Powercor

Melbourne, VIC

Previous solid working experience in the power industry areas of connection, design and/or construction / operations. Solid previous experience in customer service, managing and leading a team in a complex environment. Strong comm...

2 weeks ago seen See more...

Product Manager - Customer Experience

Employment Hero

Melbourne, VIC

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

2 weeks ago seen See more...

Head of Customer Base Management - Retail

Vocus

Melbourne, VIC

Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...

2 weeks ago seen See more...

Senior Delivery Manager - Customer Platform

Myob

Melbourne, VIC

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

2 weeks ago seen See more...

Customer Service Manager (B2B - SaaS)

Creditorwatch

Melbourne, VIC

Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...

2 weeks ago seen See more...

Customer Service Manager

Pace

Melbourne, VIC

Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...

2 weeks ago seen See more...

Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

2 weeks ago seen See more...

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