Customer Support Manager jobs in Melbourne, VIC
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SMB CUSTOMER SUCCESS MANAGER
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
| Company | Darktrace |
|---|---|
| Address | Melbourne, VIC |
| Category | IT |
| Date Posted | a month ago See detail |
SMB Customer Success Manager
Darktrace
Melbourne, VIC
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
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Customer Success Manager Lead, APAC
Upguard
Melbourne, VIC
Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...
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Senior Manager - IT Maintenance and Support
Frazer Tremble Executive
Melbourne, VIC
Lead a team of 3 Systems Engineers. Contribute to technology roadmap for support and maintenance. Oversee architecture and performance for networks, infrastructure, desktops....
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Customer Relationship Manager
Atlamgroup
Melbourne, VIC
Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way?forward for our clients, our people, our planet, and our communities. JLL is a global leader in helping clients envision where people will live, w...
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Customer Advocate Support Officer
Whitehorse City Council
Melbourne, VIC
$76,294 - $76,294 a year
Salary $76,294.15 per annum + 11% Superannuation. Full time but Part Time may be considered. Great leadership opportunity to grow your career. Supportive leaders and opportunity for professional development. Excellent Customer Exp...
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Regional Reverse Logistics Manager, Customer Excellence Systems, ACES
Amazon
Melbourne, VIC
To continue to drive process excellence within our Fulfillment Centers, we are currently looking for an Reverse Logistics ACES Manager.Your goal is to solve complex problems with simple and practical solutions by developing a deep...
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Administration Roles and Support Roles, Claims Management Bulk Round
Aps
Melbourne, VIC
APS3 Administration Officers. APS4 Support Officers. Ability to identify, gather, record, analyse and share information to inform decisions in a service delivery context. Resilient, responsive and collaborative with a proven commi...
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Customer Success Manager
Techium Consulting Group
Melbourne, VIC
Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...
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Manager Quality & Service Support
Unisuper
Melbourne, VIC
Newly created position reporting to our Head of Member Engagement. 3 Direct reports with a team of 11. Develop and deliver our Quality Framework. Technical support and quality functions achievement of legislative SLAs and busines...
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General Manager l Customer Engagement
Sigma Resourcing
Melbourne, VIC
Newly created position supporting organisatonal growth & development. Values based NFP organisation. Drive strategic initiativesto elevate the quality ofGroup and Therapy Services. Championaculture of excellenceby mentoring,...
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Lounges Customer Experience Manager - VIC, SA & TAS
Atlamgroup
Melbourne, VIC
At Qantas, our people lead the way in achieving the impossible togetherChallenge yourself to deliver strategic operational outcomesPermanent, Full-time position based in Melbourne or AdelaideWere constantly challenging oursel...
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General Manager Support Services
Latrobe Regional Health
Melbourne, VIC
$145,000 - $152,000, salary packaging options & ADO every 4 weeks. Monday-Friday,Full time. Drive the strategic initiatives of Support Services across the organisation. A friendly, supportive and future focused executive and seni...
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New Technology Customer Relationship Manager - 8 Month Fixed Term Contract
Agl Energy
Melbourne, VIC
Manage all customer inquiries across the portfolio, handling incoming calls and emails while aligning with established practices. Accurately log cases with clear notes, updates, and actions. Resolve customer queries within agreed...
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Project Manager - Customer Service Delivery
Hudson Australia
Melbourne, VIC
Manage the projects to the defined scope of agreed business cases. Prepare change requests as required to adjust for changes in scope, schedule and cost. Develop new Business Cases to address additional improvement initiatives acr...
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Enterprise Customer Success Manager
Glean Technologies, Inc.
Melbourne, VIC
Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...
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Customer Service Managers - Melbourne metro
Myer
Melbourne, VIC
Join the leadership team at Myer - various locations across Melbourne metro stores. Opportunities for succession planning and further development, locally and nationally. Manage the daily activities of your team and business to dr...
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Customer Delivery Experience Manager, ACES
Amazon.com, Inc.
Melbourne, VIC
Bachelor's degree. 3+ years of program or project management experience. 3+ years of operational and/or retail management experience. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. Experience identifying...
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Sr. Customer Success Manager, APAC
Lucid Software Inc.
Melbourne, VIC
Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...
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Manager, Robotics Technical Support, Amazon Robotics Technical Support (ARTS)
Amazon.com, Inc.
Melbourne, VIC
Bachelor's degree in Computer Science, Information Technology or related fields. 4+ years of management or direct team leader experience in a similarly complex Technical Support environment (6+ FTEs). Proven track record in of des...
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Lounges Customer Experience Manager - VIC, SA & TAS
Qantas Freight
Melbourne, VIC
At Qantas, our people lead the way in achieving the impossible together. Challenge yourself to deliver strategic operational outcomes. Permanent, Full-time position based in Melbourne or Adelaide. Previous experience with People m...
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Customer Services Design Consultant - Wealth Management
Iress
Melbourne, VIC
For agreed opportunities, you will quickly develop and foster strong customer relationships to identify, shape and confirm customer value, expectations and requirements. In conjunction with the Customer team, carry out product and...
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Customer Services Design Consultant - Wealth Management
Iress
Melbourne, VIC
Work within cross-functional teams to ensure all Jira Initiatives and Epics are completed as required to align with the agreed delivery plan. Document and confirm scope and outputs of the project, put necessary controls in place t...
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Office Manager (Ed Support Level 1-Range 2)
Schools
Melbourne, VIC
Location: Melbourne | Western Metropolitan Job type: Full time / From 15/04/2024 Salary: Salary not specified Occupation: Administration/Secretarial Reference: 1408780 Selection CriteriaSC1 Demonstrated capacity to work independan...
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APS3 / APS4 Administration and Support Roles, Claims Management Bulk Round
Hays
Melbourne, VIC
APS4 roles in this team would be suitable for applicants with finance experience.What you'll need to succeedAbility to identify, gather, record, analyse and share information to inform decisions in a service delivery contextResili...
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Senior Manager Customer Relationships
Property Exchange Australia Ltd
Melbourne, VIC
Spearhead customer engagement strategies to foster loyalty and market share. Develop and maintain strategic partnerships, anticipating and addressing customer needs. Lead, inspire, and develop a high-performing customer relationsh...
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Customer Success - Customer Success Manager
Eptura
Melbourne, VIC
Who are we:Eptura is a global worktech company that provides software solutions for people, workplaces and assets to enable everyone to reach their full potential. You will identify opportunities for upselling, know when users are...
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Account Manager, Large Customer Sales (Fixed-Term Contract)
Google Llc
Melbourne, VIC
Bachelor's degree or equivalent practical experience. 4 years of experience in advertising sales, marketing, consulting, media, or working with advertising agencies. 2 years of experience working in media account management. Exper...
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Manager of Customer Due Diligence
Worldline
Melbourne, VIC
Permanent
Manage a large team of Risk Analysts and Specialists, including all day-to-day people management responsibilities, work allocation and prioritisation, and team mentoring. Implement the AML/CTF Program (Part A and Part B), in so fa...
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Senior Manager Customer Relationships
Pexa
Melbourne, VIC
Permanent
Spearhead customer engagement strategies to foster loyalty and market share. Develop and maintain strategic partnerships, anticipating and addressing customer needs. Lead, inspire, and develop a high-performing customer relationsh...
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Customer Success Manager
Cision
Melbourne, VIC
Permanent
Serve as the primary point of contact for the customer during and post-implementation of the Brandwatch suite. Develop a trusted advisor relationship with customer stakeholders to drive product adoption. Educate customers on how t...
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