Customer Support Manager jobs in Melbourne, VIC

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SENIOR CUSTOMER SUPPORT SPECIALIST

Work with the Support Team Leader to manage daily and forecast weekly front and back-office activity. Provide technical support (omni channel) and use exceptional customer service skills to ensure users' enquiries are responded to...

CompanyVendorpanel Pty Ltd
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 3 days ago See detail

Senior Customer Support Specialist

Vendorpanel Pty Ltd

Melbourne, VIC

Work with the Support Team Leader to manage daily and forecast weekly front and back-office activity. Provide technical support (omni channel) and use exceptional customer service skills to ensure users' enquiries are responded to...

Customer Support Specialist

Vendorpanel

Melbourne, VIC

Are you looking for a role that offers progression within an award-winning SaaS business? Do you want to dive into a role where no two days are the same? Are you passionate about delivering exceptional Customer Support? User Suppo...

ICT Customer Support Officer

Atlam Group

Melbourne, VIC

Permanent

JK is partnering with a Telecommunications Company who are responsible for Telstra?s customer enquiries. With a commitment to ensuring customer satisfaction and case efficiency, they are looking at growing their Australian-based c...

Customer Support Team Leader

I Motor

Melbourne, VIC

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. A place where you can move your career forwa...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

Air Logistics Customer Care Manager

Kuehne & Nagel

Melbourne, VIC

To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...

Online Customer Service Support - women's fashion

Permanser

Melbourne, VIC

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer and Category Manager

Six Degrees Executive

Melbourne, VIC

Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...

Customer Development Manager - Independents

Mars Incorporated

Melbourne, VIC

Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...

Ed Support Level 1-Range 3 - Facilities Manager

Department Of Education Vic

Melbourne, VIC

Covering letter. Detailed CV. Working with Children's Check information. List of your qualifications. A response to the key selection criteria. Demonstrated high-level capacity to successfully provide and lead school facilities, g...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Online Customer Service Support - women's fashion

Permanser Consulting

Melbourne, VIC

Permanent

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

Customer Development Manager - Independents

Mars

Melbourne, VIC

Permanent

Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...

Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

Grads, Level 1 and Level 2 Support Engineers - Managed Services

Saul Recruitment

Melbourne, VIC

$50,000-85,000 per year

Very reputable and award-winning multi-branch midsize MSP growing from strength to strength! Real Aussie success story! Work in an ever-growing, collaborative and highly-skilled team of engineers working on cutting-edge cloud tech...

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Manager - Participant and Program Support

State Government Of Victoria

Melbourne, VIC

$130,673-174,869 per year

Direction setting and supervision. Individual performance management. Stakeholder management. Strategic and business planning and reporting. Thought leadership and provision of expert advice....

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Home Specialist(Customer Support)

Stockland

Melbourne, VIC

The customer touch point through all steps of the home buyers building process. Permanent full time, Monday - Friday. Working across multiple Stockland Halcyon sites Melbourne wide. Coordinating and facilitating appointments w...

Enterprise Technical Sales & Support Manager

Sirius People

Melbourne, VIC

Provide expert-level technical support to our top-tier Corporate, Enterprise, and Government accounts, focusing on API integrations and Splunk analytics. Build and maintaining relationships at an enterprise level. Troubleshoot and...

Customer Service and Office Administration Support

Pandy Ptd Ltd

Kensington, VIC

Being the first point of contact for queries and information. Activelyliaise with customers in a service centre type environment (Phone and Email). Work within a team, but also work autonomously. Flexible and amiable nature. High...

Integrated Logistic Support Manager

Bastion Group

Melbourne, VIC

Develop a thorough understanding of the audience and their logistic requirements. Conduct meetings with clients, colleagues and managers to discuss technical issues relating to ILS requirements. Produce maintenance updates to exis...

Operations Support Unit Manager

Alfred Health

Melbourne, VIC

Permanent

Ongoing. Full Time (80 hours per fortnight). ZC1 NM5A. Alfred Health location. Great staff benefits! Previous emergency department experience (desirable). Highly developed excel and IT capability. Current Registered Nurse Division...

Green Light Supportive Housing: Case Manager

The Salvation Army

West Melbourne, VIC

You will have Degree qualification in SocialWork, Social Science, Psychology, or related field Relevant experience in the social services sector, including case management Able to demonstrate knowledge of homelessness, including c...

Customer Support Team Leader

Carsales

Melbourne, VIC

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.. A place where you can move your career for...

Customer Account Manager

Origin Energy Services Ltd

Melbourne, VIC

Competitive

Your responsibilities will include providing exceptional customer service, overseeing account administration, and ensuring compliance with contractual obligations. Join us to make a real impact and foster a culture of continuous i...

Customer Support Officer

Advanced Personnel Management

Melbourne, VIC

Answering phone and email enquiries and scheduling appointments,. Provide business support to achieve outcomes for our customers through maintaining and updating records of customer tracking data,. Ability to manage multiple tasks...