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ENTERPRISE CUSTOMER SUCCESS MANAGER

Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...

CompanyGlean Technologies, Inc.
AddressMelbourne, VIC
CategoryManagement
Date Posted a month ago See detail

Enterprise Customer Success Manager

Glean Technologies, Inc.

Melbourne, VIC

Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...

Customer Success Manager, Unit 42 New

Palo Alto Networks

Sydney, NSW

Permanent

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Provide high touch/white glove customer outreach immediately pos...

Customer Success Manager - Remote

Loving Life Now

Glenelg, SA

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Customer Success Manager - Remote

Loving Life Now

Burleigh Heads, QLD

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Customer Success Manager - Remote

Loving Life Now

Cottesloe, WA

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Senior Customer Success Manager

Bentley Systems

Perth, WA

Competitive

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. The CSM will address any concerns or...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Customer Success Manager (m/w/d) Customer Service Connected Care

Philips

Location Hamburg, Hamburg, Germany

Sicherstellung der reibungslosen Projekt- und Prozessablufe der Software Maintenance Agreements (SMA), insbesondere des neuen Vertragsportfolios der Information Service Agreements (ISA) unter Bercksichtigung von Terminen, Qualit...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

Customer Success Manager (Insurance / Restoration)

Steamatic

Braeside, VIC

Primary accountability and oversight of contractual performance and compliance obligations, and continuous improvement on service delivery excellence. Primary senior contact and representative for all client relationships. Develo...

Customer Success Manager, Enterprise

Procore Technologies

Sydney, NSW

Foster trust and build meaningful relationships with key stakeholders and Executives to gain a deep understanding of customers' business goals. Grow our customer partnerships through providing world class customer service and solv...

Customer Success Manager, Enterprise (CSM)

Nearmap

Barangaroo, NSW

Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...

Customer Success Manager

Generation-E

Sydney, NSW

Regularly engage contracted customers to be the voice of the customer inside Generation-e. Transition customers from projects to managed support. Ensure progression and escalation of high priority client activities. Understand you...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Customer Success Manager

Bigcommerce

Sydney, NSW

Be a trusted advisor, and drive adoption of partner and product solutions that provide value for your merchants through consultative selling techniques. Advise merchants on best practices to optimize their user experience, recomm...

Customer Success Manager - Remote

Employment Hero

Sydney, NSW

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Senior Customer Success Manager

Mappedin Inc

Sydney, NSW

Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...

Customer Success Manager

Fujifilm Business Innovation

Sydney, NSW

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success Manager

Ofload

Sydney, NSW

Contribute to the growth of Ofloads client portfolio, continually seeking opportunities to grow our business, with a specific focus on share of wallet growth. Build strong ongoing relationships with our clients at all levels of t...

Customer Success Manager

Harvey Nash

Sydney, NSW

Your role will be highly customer facing, responsible for leading and managing Partnerships and Client Engagements. Head up the account management and Customer Success offering in Sydney. Engage with senior stakeholders, and help...

Customer Success Manager

Ofload

The Rocks, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Customer Success Manager

Medirecords

Brisbane, QLD

Mentor Account Managers to improve operational processes, enhance customer experience, and optimise record management. Contribute to identifying factors for Customer Success, developing new workflows, and supporting account renewa...

Customer Success Manager

Deliverect

Sydney, NSW

Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning for success on both regional and global scales.Join : Where You Shape Tomorrow's SuccessAt , we're not just s...

Customer Success Manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of leading banks, insurers and financial/professional services businesses. Demonstrating the business values and b...

Customer Success Manager

Fujifilm Business Innovation

Brisbane, QLD

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success Manager

Upguard

Sydney, NSW

You will onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. You will understand your customer's business in-depth and how they are going to be successful using U...

Customer Success Manager

Best Technology Services

North Sydney, NSW

Onboard and educate our partners through process development, to ensure the partner understands how to achieve the greatest benefit from Best. Build and maintain key and cross functional relationships with partners, encouraging pe...

Customer Success Manager

Fujifilm Business Innovation

Canberra, ACT

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy with t...