It Service Desk jobs in Brisbane, QLD
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SERVICE DESK ANALYST
Answer inbound phone calls as the first point of contact for our customers. Effectively log and manage tickets with a focus on prioritisation, SLA compliance, clear communication and a resolution mindset. Provide level one trouble...
| Company | Pinnacle It |
|---|---|
| Address | Brisbane, QLD |
| Category | Customer Service |
| Job type | Full time |
| Date Posted | 3 weeks ago See detail |
Service Desk Analyst
Pinnacle It
Brisbane, QLD
Answer inbound phone calls as the first point of contact for our customers. Effectively log and manage tickets with a focus on prioritisation, SLA compliance, clear communication and a resolution mindset. Provide level one trouble...
3 weeks ago seen See more...
- View all Pinnacle It jobs - jobs in Brisbane, QLD
Service Desk Officer
Hays Recruitment
Brisbane, QLD
$39 - $39 an hour
No day will look the same, but some of your key duties and responsibilities will include: Being the first point of contact for all customer support calls and queries Respond to tickets and incidents according to ITIL processes, es...
3 weeks ago seen See more...
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Service Desk Analyst
Southern Cross Care Qld
Brisbane, QLD
Competitive salary package + benefit of NFP salary sacrifice options. Opportunity to join a supportive organisationand talented ICT team. Great staff culture. Financial support programs. Ongoing individualised training and mento...
3 weeks ago seen See more...
Service Desk Analyst
Paxus
Brisbane, QLD
Provide on-site Level 1 Support for all End User company devices and Workplace Technology. Create, manage and triage Incidents and requests via the IT Service Management Tool (Service Now). Assist with set up and configuring of co...
3 weeks ago seen See more...
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Service Desk Analyst
Lexveritas Pty Ltd
Brisbane, QLD
Monthly Culture Calendar We love having fun and have team building events each week - from run club to State of Origin, birthday celebrations and cultural events.. Fruit, Snacks & Coffee - In line with our Be Healthy value, we...
3 weeks ago seen See more...
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IT Services Engineer
Australian Venue Co.
Brisbane, QLD
Install and maintain venue-based and head office IT systems. Provide in-person and remote support to all users, adhering to Australian Venue Co's technology standards. Coordinate local and remote support contractors. Support LAN/W...
3 weeks ago seen See more...
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IT Services Coordinator
Data#3
Brisbane, QLD
Newly created support role within our National Managed Services team. HRD's Employer of Choice winner for 9 years in a row!. Hybrid working model Brisbane or Melbourne based. Providing excellent customer service through adherenc...
3 weeks ago seen See more...
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Service Desk Technician
Rsm
Brisbane, QLD
Provide first and second level support the business with IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. Re...
3 weeks ago seen See more...
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Level 2 Service Desk Technician
Envisage Technology
Brisbane, QLD
People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...
3 weeks ago seen See more...
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Service Desk Officer
Synergy Placements
Brisbane, QLD
Experience providing excellent customer service to a diverse client base QLD government experience an added benefit. Experience with Ivanti Service Manager Service Desk software (or similar). Experience with Amazon Connect call...
3 weeks ago seen See more...
- View all Synergy Placements jobs - jobs in Brisbane, QLD
IT Service Operations Engineer
Dassault Systemes Australia Pty Ltd
Brisbane, QLD
110000
Ensure office alignment to Corporate IT Standards and contribute to corporate projects. Provide IT support to Dassault Systmes employees. Conduct user orientation and training. Maintain local IT infrastructure according to busine...
3 weeks ago seen See more...
Customer Service/ Administration Assistant (IT Industry)
Acworth Recruitment
Windsor, QLD
High level communication, customer service and interpersonal skills with demonstrated ability to confirm customer requirements. Excellent time management and organisational skills. Well-developed computer skills and an ability to...
4 days ago seen See more...
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IT Service Delivery Analyst
Ashurst
Brisbane, QLD
Permanent
At least 3 years experience providing IT support, analysing and troubleshooting IT incidents. Excellent communication skills and strong customer service focus. Strong attention to detail and highly effective organisational & plann...
4 weeks ago seen See more...
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Service Desk Team Leader
Data#3
Brisbane, QLD
Excellent career opportunity. Lead a high-performing established team. Work for an Australian HRD Employer of Choice winner for 8 years in a row!. Motivate and lead team to achieve agreed timelines, SLAs, and defined standards. Pr...
a month ago seen See more...
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ICT Service Desk Engineer
Life Without Barriers
Brisbane, QLD
Salary + Super + Salary Packaging + Monthly RDO
Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...
a month ago seen See more...
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Service Desk Analyst - Entry Level
Rencom Pty Ltd
Brisbane, QLD
$40,000 - $60,000 a year
* Well established SE QLD based IT Company* Client focused working environment* Structured Managed ServicesSolutions and a unique approach* Great reputationEstablished in 1983, Hall Computer Services is an innovative, professiona...
a month ago seen See more...
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Service Desk Specialist
Swissport
Brisbane, QLD
Ability to deliver high level of customer support and services to accurately diagnose issues. Ability to engage and build relationship with stakeholders and staff alike to address and resolve their issues. Communicate clearly, act...
a month ago seen See more...
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Service Desk Officer
Data#3
Brisbane, QLD
Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...
a month ago seen See more...
- View all Data#3 jobs - jobs in Brisbane, QLD
Service Desk Analyst
Intuit Technologies
Brisbane, QLD
Hybrid and flexible working arrangements. Our birthday gift to you, birthday leave to celebrate properly! Monthly morning teas and regular social events. Lots of office banter and laughter. Support and training to achieve your car...
a month ago seen See more...
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Service Desk Analyst
Atlamgroup
Brisbane, QLD
This position is a Front Line client support role and entails triage and troubleshooting of support requests received from internal technology customers. As part of the role you could expect to be participating in: Face to face, r...
a month ago seen See more...
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Junior Service Desk Consultant
Exclaim It
Brisbane, QLD
$45,000 - $50,000 a year
Respond promptly to incoming client inquiries, providing technical assistance and troubleshooting support via phone, email, or in-person. Document all client interactions, issues, and resolutions accurately in the ticketing system...
a month ago seen See more...
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Service Desk Analyst
Mpau Technology
Brisbane, QLD
$60,000 - $65,000 a year
Providing first & second level IT support for end users & internal staff. Day-to-day Service Desk Operations. Onboarding & Offboarding accounts through Active Directory & Microsoft 365. Asset Inventory updates. Imaging of end user...
a month ago seen See more...
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Service Desk Manager
Australian Digital Health Agency
Brisbane, QLD
$111,611 - $127,294 a year
Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...
a month ago seen See more...
IT Service Delivery Manager
Workcover Queensland
Brisbane, QLD
Adeptly navigate a dynamic digital and enterprise environment, leading and guiding the service operations team through the process of evolution.. Excel as a change leader, championing the review and adaptation of service operati...
a month ago seen See more...
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Service Desk Officer
Data#3 People Solutions
Brisbane, QLD
Contract till 30 June 2024 | Immediate Start
Provide timely technical support via phone calls, in-person visits, or email tickets. Conduct remote technical assistance and resolve problems with desktop hardware and software. Assist users with inquiries regarding software or h...
a month ago seen See more...
Service Desk Engineer L1 (WFH)
Just People Information Security
Brisbane, QLD
Microsoft Windows Desktop & Server. Microsoft Exchange & 365 administration. Remote Desktop/Terminal Services/Azure Virtual Desktop. Remote access and monitoring systems. Microsoft Azure or AWS. Managed Service Provider experience...
a month ago seen See more...
Service Desk Technician
Bdo
Brisbane, QLD
Collaborative & supportive culture Grow your skills and work with a high-performing team Genuine career development Accurate recording of client and incident details and troubleshooting their progress; Initial investigation of inc...
a month ago seen See more...
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Service Desk Officer
Modis
Brisbane, QLD
Demonstrated track record of delivering exceptional customer service to a diverse clientele. Proficiency with Service Desk software (or equivalent platforms). Familiarity with call management software (or similar systems). Backgro...
a month ago seen See more...
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Service Desk Officer
Queensland Government
Brisbane, QLD
Resolve business-as-usual requests and incidents assigned to the ICT Service Desk. Tasks are managed based on defined SLAs and following ITIL processes. Provide face to face support to staff within the organisation, and consistent...
a month ago seen See more...
- View all Queensland Government jobs - jobs in Brisbane, QLD
Service Desk Analyst
Michael Page
Brisbane, QLD
Join a values-driven, employee centric organisationAbove market rate annual leave & opportunities for international travelAbout Our ClientOur client is large financial accountancy firm based in Brisbane, with a great reputation fo...
a month ago seen See more...
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