It Service Desk jobs in Melbourne, VIC
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IT SERVICE DESK ANALYST
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
| Company | Slater & Gordon Lawyers |
|---|---|
| Address | Melbourne, VIC |
| Category | IT |
| Date Posted | a week ago See detail |
IT Service Desk Analyst
Slater & Gordon Lawyers
Melbourne, VIC
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
a week ago seen See more...
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IT SERVICE DESK ANALYST
Catalyst Education
Melbourne, VIC
Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...
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IT Service Desk Analyst
Charter Hall
Melbourne, VIC
IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...
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L1- IT Service Desk Technician
Tesserent
Melbourne, VIC
Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...
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IT Service Desk Support Technician
Melbourne Grammar School
Melbourne, VIC
Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...
4 weeks ago seen See more...
IT Service Desk Manager
Novum Global
Melbourne, VIC
Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...
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IT Service Desk - Casual
Country Road
Melbourne, VIC
Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...
4 weeks ago seen See more...
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IT Service Desk Manager
I2 Management Pty Ltd
Melbourne, VIC
Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...
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Technical Support Engineer - IT Service Desk
Cbus Super
Melbourne, VIC
Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...
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IT Service Desk Officer
Healthscope
Melbourne, VIC
Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...
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IT Service Desk Analyst - Casual
David Jones Limited
Melbourne, VIC
Deliver high quality and responsive customer service to all IT users. Problem solving technical issues and escalating issues when necessary. Open and close cases and document updates to case notes. Collaborate with your team and p...
2 months ago seen See more...
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APS 6 - IT Service Desk Team Leader
Federal Court Of Australia
Melbourne, VIC
$90,199 - $101,022 per annum, plus superannuation
Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...
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IT Service Desk Analyst
Peninsula Health Vic
Melbourne, VIC
To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...
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IT Service Desk Analyst
Robert Half
Brunswick East, VIC
$70k - $75k p.a.
Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...
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IT Service Desk Analyst
Robert Half
Brunswick East, VIC
$70,000 - $75,000 a year
Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...
2 months ago seen See more...
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Service Desk Manager
Harvey Nash
Melbourne, VIC
Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...
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Service Desk Team Lead
First Focus It
Melbourne, VIC
We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...
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Service Desk Manager
Technology People
Melbourne, VIC
Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....
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ICT Service Desk
Hays Recruitment
Melbourne, VIC
Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...
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Level 1/2 Service Desk Analyst
Granite Consulting
Melbourne, VIC
Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...
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Service Desk Technician (Level 2/3)
Hub Australia
Melbourne, VIC
Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...
2 weeks ago seen See more...
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Level 1 Service Desk, Telecommunications and Managed Services
Team Employment
Melbourne, VIC
A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...
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Service Desk Team Leader
Peter Maccallum Cancer Centre
Melbourne, VIC
Permanent
Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...
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Global IT Service Management Lead
Hansen Technologies
Melbourne, VIC
Permanent
Information Technology Infrastructure Library (ITIL) certification. experience in orchestrating change management strategies within the realm of IT Service Management. understanding of IT infrastructure domains including data cent...
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Pathology Client Services IT Administrator
Austin Health
Melbourne, VIC
Make an impact. Full time. Based at Austin Hospital Heidelberg. Excellent customer service skills and demonstrated ability to deal with a wide range of stakeholders. Familiarity with database management. Strong IT skills with the...
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Service Desk Team Lead
First Focus
Melbourne, VIC
$85,000-100,000 per year
We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...
3 weeks ago seen See more...
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Director- IT Application Services
Adecco
Melbourne, VIC
Manage the applications landscape & roadmap and drive continuous improvement/enhancement initiatives across application platforms and the business. Provide end-to-end management of all enterprise applications platforms including M...
2 weeks ago seen See more...
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Service Desk Technician
Rsm
Melbourne, VIC
Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...
3 weeks ago seen See more...
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IT Services Manager
Propel Group
Burnley, VIC
Degree qualified in IT or a related discipline. Retail industry experience (highly desirable). AP21 software experience (highly desirable). Manage group-wide IT support. Support new store IT installation. Provide specialist applic...
2 weeks ago seen See more...
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Technical Account Manager & Business Developer - IT Services
Woodforde Group
Melbourne, VIC
Melbourne CBD | Flexible and hybrid work. $100k - $120k + Super + Comms. Greenfields role - must be a self starter....
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