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IT SERVICE DESK ANALYST

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

CompanySeven
AddressCanberra, ACT
CategoryIT
Date Posted a week ago See detail

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Coordinator

Ventora Group

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

IT Administrative Support Officer

Hays Recruitment

Brisbane, QLD

Management of the section inbox triaging of emails, drafting replies, responding to enquiries, filing emails according to record management guidelines.. Support engagement with internal and external stakeholders including vendo...

IT Service Desk & Workplace Specialist

Emmbr

New South Wales

* One of Australia's largest fintech startups.This role is a unique opportunity for a driven level 2/3 Service Desk specialist to join an organisation where they have the freedom to learn and grow.This Australian fintech startup a...

APS 5 - IT Service Support Officer

Federal Court Of Australia

Newcastle, NSW

Location: Newcastle. Salary: $80,341 - $87,572. Employment Type: 12-month contract with the possibility of becoming ongoing....

IT Production Support Manager - EL 2

Australian Taxation Office

New South Wales

IT Production Support Manager - EL 2 Enterprise Solutions and Technology, various teams.Various locations in ACT, NSW, QLD, SA & VIC.Ongoing/non-ongoing, full-time/part-time, $145,264 - $173,031 + 15.4% super.We are seeking experi...

IT Service Technician - Level 2 Support

Northbridge It Recruitment Propr

Melbourne, VIC

Provide support directly to clients onsite at their premises. Provide remote support of servers, desktops, applications, and cloud services in Microsoft-based environments. Configure, troubleshoot and remediate issues with firewal...

Tech Care Team Member (IT Desktop Support)

Bluescope Steel

Chullora, NSW

Providing onsite support to manufacturing sites across Western Sydney. Imaging and re-imaging of laptops. Assisting our external IT Service Providers. Providing maintenance of both software and hardware. Configuring user profiles...

Level 2-3 IT Systems Support Engineer

Nextgen Hr Pty Ltd

Windsor, QLD

Act as the final point of escalation for the Managed Services environment. Respond to and resolve phone and email escalations in a professional, timely manner with an emphasis on high quality customer service. Provide escalated te...

IT Service Technician - Level 2 Support

Northbridge Recruitment

Melbourne, VIC

Provide support directly to clients onsite at their premises. Provide remote support of servers, desktops, applications, and cloud services in Microsoft-based environments. Configure, troubleshoot and remediate issues with firewal...

Field IT Support Engineer

Johnson Controls

Sydney, NSW

Permanent

Conduct hardware installation and provide ongoing support (e.g., PCs, tablets, mobility devices, printers, specialized devices). Provide software support and local infrastructure service support. (e.g., server, network and VOIP)....

IT Support Engineer - MSP - Central Coast Based

Randstad

Sydney, NSW

$110,000 per year

Fulltime position. Provide Level 1 and 2 support to a variety of customers across the Central Coast and Sydney region. Provide excellent customer service. Work with customers both on site, over the phone and via email. Assist othe...

IT School Support Officer (Hastings)

Diocese Of Lismore Catholic Schools

Kempsey, NSW

A current/valid Australian Drivers Licence and eligibility to work within Australia for the period of the appointment. Requirement to travel between locations. Will be required to attend work for four days during the school holid...

Help Desk Support (L1/2)

Ac3

Melbourne, VIC

Provide Level 1-2 IT support to hundreds of end-users, and escalate issues when required to relevant teams. Be the point of contact for all incoming incidents over the phone, email or face to face and log tickets. Troubleshoot iss...

Desk Top Support

Kbr

Sydney, NSW

With support and guidance you will work to ensure break/fix and request tickets for PCs and printers are responded to and addressed within established service level objectives, escalating as necessary.Who are you?You will be an e...

Various Opportunities - IT Service Support - IT Engagement, Innovation and Suppo

Attorney-General's Department

Brisbane, QLD

High-level client service skills, with the ability to deal sensitively with staff in high pressure situations and demonstrate discretion. Experience in an IT Service Support team in a busy and complex environment. Expertise, or ab...

Various Opportunities - IT Service Support - IT Engagement, Innovation and Suppo

Attorney-General's Department

Canberra, ACT

High-level client service skills, with the ability to deal sensitively with staff in high pressure situations and demonstrate discretion. Experience in an IT Service Support team in a busy and complex environment. Expertise, or ab...

Desk Top Support

Kbr

Sydney, NSW

With support and guidance you will work to ensure break/fix and request tickets for PCs and printers are responded to and addressed within established service level objectives, escalating as necessary.Who are you?You will be an e...

Service Desk Analyst - Application Support

Thomax Technology

Melbourne, VIC

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

IT Helpdesk & AV Support Officer (entry-level role)

Redlands College Queensland

Wellington Point, QLD

Permanent, Full-timePosition|Commencingas soon as possibleAbout the Role:We have a fantastic opportunity for an IT professional to join our team. It may involve immediate response management of IT issues within the classroom s...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

IT Helpdesk / Support

Savanna Energy Services

Toowoomba, QLD

An industry leader in safety with an unrivalled safety record. Long term contracts with major coal seam gas producers. Provide day-to-day help desk support as well as 2nd tier support. Must be able to work within Active Directory...

IT Service Desk Analyst - Shift Work - Perth CBD

Talent International

Perth, WA

Opportunity to go permanent . Start date 3rd June . Major resource company with high paced, vibrant work environment. Minimum 3 years working on a IT Service Desk. ITIL v4 foundation (minimum). Experience in a high-pressure enviro...

Level 2 IT Service Desk Engineer

Fcb Group

North Sydney, NSW

Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...

IT Service Desk & Workplace Specialist

Emmbr

Sydney, NSW

Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...

Senior IT Strategy, Planning and Governance Support

Hudson

Adelaide, SA

5 hours per day and 37.5 hours per week r up to 40 hrs per week. Adelaide CBD locations (2 days WFH allowed). Adelaide based candidates only. This role requires the candidate to be in the office every day due to th multiple projec...

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Field Support Technician (IT)

First Focus It

Botany, NSW

We understand the challenges of technical specialists in the field and work with you and our clients to make sure you still get the time and the opportunity to train and develop. We seek the best clients for our team to work with...

IT Senior Support Technician

Qimr Berghofer

Herston, QLD

Excellence and Integrity. Collaboration and Partnership. Respect and Diversity. Accountability. Cancer Research. Infection & Inflammation. Mental Health & Neuroscience. Population Health. Provide professional second and selected t...