Service Desk Analyst jobs in Melbourne, VIC

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SERVICE DESK ANALYST

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...

CompanyProgrammed Maintenance Services
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 months ago See detail

Service Desk Analyst

Programmed Maintenance Services

Melbourne, VIC

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...

Service desk analyst

Naviro

Melbourne, VIC

About the company: My client are one of Australia's oldest and most recognisable retailers and have undergone a number of digital transformation projects over the past few years. The requirements: L1/2 Desktop Support Windows OS A...

Service Desk Analyst

Fujitsu - Au/Nz

Melbourne, VIC

Be known by the customer as a person they enjoy engaging with and someone who owns their issues and gets things resolved for them. Support of End User , infrastructure and services across multiple technology streams including, Har...

IT Service Desk Analyst

Randstad Digital

Melbourne, VIC

You will be responsible for providing Level 1 and Level 2 IT support for staff members (500 users) both face to face and through phone. Record, troubleshoot, resolve or escalate IT related issues. Support Office 365, Active Direct...

IT Service Desk Analyst

Randstad

Melbourne, VIC

Permanent

You will be responsible for providing Level 1 and Level 2 IT support for staff members (500 users) both face to face and through phone. Record, troubleshoot, resolve or escalate IT related issues. Support Office 365, Active Direct...

Service Desk Analyst

Priceline Pharmacy

Docklands, VIC

Permanent

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

Service Desk Analyst - Primary School Services

Centorrino Technologies

Coburg, VIC

Maintaining the access life cycle for our clients employees from the initial onboarding to the organisation, all the way through to ensuring their access is revoked when they leave the organisation. Triage all incoming support re...

Service Desk Analyst - Transitions

Centorrino Technologies

Coburg, VIC

Working across multiple teams to assist with leave coverage. Assist with existing teams with board management and identify areas where your assistance would be most beneficial during ticket fluctuation periods. Act as an escalatio...

Helpdesk Analyst/ Service Desk Consultant

Kit Consulting Group

Melbourne, VIC

Well established NFP organisation working within aged care. Onsite 3 days a week with HO located in the Melbourne CBD. Strong Customer Service or Service Desk experience. 3 month initial contract with a view to extension. Answer...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

Senior Service Desk Engineer

First Focus It

Melbourne, VIC

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!Enjoy a fantastic team culture plus development opportunities and career progressionCompetitive salary, awesome NFP salary packaging benefits and hybrid work arrangeme...

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Now analyst

Deloitte

Melbourne, VIC

Permanent

Job Requisition ID: 35496About the roleAre you an experienced and self-motivated technologist who is looking for a daily collaborative environment with the opportunity to leverage your exceptional client-facing skills? If so, cons...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...