Service Desk Lead jobs in Sydney, NSW

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SENIOR IT SERVICE DESK OFFICER

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

CompanyWorkforce Australia For Individuals
AddressSydney, NSW
CategoryIT
Job typeContract
Date Posted a month ago See detail

Senior it service desk officer

Workforce Australia For Individuals

Sydney, NSW

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Senior IT service Desk Officer

Hays Recruitment

Sydney, NSW

Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...

ICT Service Desk Engineer

Life Without Barriers

Sydney, NSW

Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...

Senior Service Desk Analyst

Experis

Sydney, NSW

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

Level 3 Service Desk Engineer -Sydney

Efex

Sydney, NSW

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Graduate Service Desk Analyst

Department Of Education Vic

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

$52 - $88 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

IT Support / Service Desk Engineer

Soma

Sydney, NSW

Work from home. Great progression and advancement opportunities! An AWESOME remuneration package. Extensive Desktop Support in an AD environment (Office / Client Applications). Microsoft 365 Administration. Microsoft Azure Adminis...

Service Desk Officer - Level 1

Atlamgroup

Sydney, NSW

super $40 - $43 p/h Super 6 Month Contract Sydney CBD About the CompanyThis NSW Government Agency is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support the community in New...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Senior IT service Desk Officer

Hays | Technology

Sydney, NSW

Attractive Hourly Rates

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Customer Service Lead - Westfield Sydney

Scentre Group

Sydney, NSW

Lead and develop the Services team for exceptional customer experiences. Foster a customer-centric culture with innovative initiatives and stakeholder partnerships. Manage team performance, including succession planning, recruitme...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

Service Desk Analyst

Gordon Group Technology

Sydney, NSW

provide a high-level of customer service in the provision of Service Desk services. log and process Incidents and Requests according to Service Desk services. establish effective customer communication and relationships. provide L...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Technician

Acciona S.a.

Sydney, NSW

Great team Growing function Career development Provide second-level support, including logging and handling of ICT incidents and service requests, using the ITSM tool Service Now. Installing and configuring computer hardware, soft...

Senior Service Desk Officer - Level 3

Ashdown Consulting

Sydney, NSW

$75 - $79 p/h + Super. 6 Month Contract. Sydney CBD. Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and lia...

Service Desk L1 Technician

Milestone Technologies, Inc.

Sydney, NSW

With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed Milestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the mana...

Service Desk Analyst

Healius Ltd

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

Service Desk Officer - Level 1

Ashdown People

Sydney, NSW

$40.00-43.00 per hour

Provide support for end-user device hardware, printers, desktops, laptops, and more. Utilize a ticketing system to log and respond to Service Desk queries promptly. Provide first and second-level Windows software support and troub...

Senior Service Desk Officer - Level 3

Ashdown People

Sydney, NSW

$75.00-80.00 per hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Permanent

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst

Kbr

Sydney, NSW

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. This role...

National ICT Service Desk Officer (Sponsorship Available)

Atlam Group Australia

Sydney, NSW

Progress with purpose at one of Australias largest health care providers. Get ahead with salary packaging, benefits and professional development in a supportive team environment. Flexible Working arrangements. Permanent full time...

Service Desk Manager

The Recruitment Company

Sydney, NSW

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

Service Desk Manager

Steadfast Group

Sydney, NSW

Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...

IT Service Desk Support - Citrix - Contract role

Launch Recruitment

Sydney, NSW

$38 - $38 an hour

Responsible for the day-to-day technical support and advice to users. Provide Level 1 and 2 Service Desk Support. Manage IT set up activities. Install and connect new hardware and software. Experience with Microsoft Networks/OS. P...

Service Desk Support

Select Aust Sydney

Sydney, NSW

$60,001 - $80,000 a year

Provide technical support for our business applications, troubleshooting issues and ensuring efficient operation. Create and maintain user accounts for Active Directory, Exchange, IRESS, Office365, and other financial systems. If...