Service Desk Lead jobs in New South Wales

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ICT SERVICE DESK LEAD

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

CompanyWhizdom Recruitment
AddressWollongong, NSW
CategoryCustomer Service
Salary$166,400-249,600 per year
Job typeFull-time
Date Posted 3 weeks ago See detail

ICT Service Desk Lead

Whizdom Recruitment

Wollongong, NSW

$166,400-249,600 per year

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

ICT Service Desk Lead

Whizdom

Wollongong, NSW

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

Technology Service Desk Lead

Nsw Government

New South Wales

Permanent

Please be aware that you are now being navigated away from the I Work for NSW job board to a different website to complete your application.It is important to note that the website you're being navigated to may use a different use...

IT Service Desk Lead

Fourquarters Recruitment

Sydney, NSW

Deliver a consistently high level of IT Operations and Service Desk support as the first point of contact for the end users. Complete start of day operation and health checks and resolve or escalate any errors or failures. User ID...

IT Service Desk Lead

Fourquarters Recruitment

Sydney, NSW

Deliver a consistently high level of IT Operations and Service Desk support as the first point of contact for the end users. Complete start of day operation and health checks and resolve or escalate any errors or failures. User ID...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Level 1/2 Service Desk Analyst New

Ashdown People

Sydney, NSW

Permanent

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Service Desk Team Lead

National Technology Solutions Pty Ltd

Wetherill Park, NSW

Proven experience in a Service Desk or technical support leadership role within an MSP or similar environment. Strong understanding of ITIL frameworks and experience implementing ITIL-aligned processes. Excellent leadership and te...

Service Desk and Onsite Support Team Lead

Total Resource Solutions

Sydney, NSW

$700 - $800 p/d + super. Sydney CBD. 6 month contract with extensions. Log and work on incident tickets, user requests and systems alert management. Implement and refine structured operating procedures, to ensure consistent and hi...

Check-in Agents, Gate Leads, Service Desk Officers & Turnaround Coordinators

Menzies Aviation

Sydney, NSW

Check-in Agents from $28.39 per hour plus penalties and allowances. Gate Leads from $30.37 per hour plus penalties and allowances. Service Desk Officer and Turnaround Coordinators from $33.09 per hour plus penalties and allowances...

Check-in Agents, Gate Leads, Service Desk Officers & Turnaround Coordinators

Menzies Aviation

Sydney, NSW

Check-in Agents from $28.39 per hour plus penalties and allowances. Gate Leads from $30.37 per hour plus penalties and allowances. Service Desk Officer and Turnaround Coordinators from $33.09 per hour plus penalties and allowances...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

Senior Administration Officer - Cancer Service Administration Lead

Nsw Health

Orange, NSW

$77,624-79,459 per year

Employment Type: Permanent Full TimePosition Classification: Administrative Officer Level 6Remuneration: $77,623.75 - $79,458.87 pa (+ superannuation + are available to reduce your taxable income and increase your take-home pay)Re...

Cloud Service Delivery Lead

Ncs Australia

Sydney, NSW

Permanent

Previous experience in a similar leadership role within the managed services industry. Proven experience in managed services delivery, with a strong understanding of service level agreements (SLAs), ITIL framework, and industry be...

Customer Service Lead

Atlamgroup

Liverpool, NSW

Salary: $86,366.68 - $94,622.85 Closing Date: 2nd May 2024 Liverpool is a diverse and innovative Council located at the Gateway to the upcoming Western Sydney Airport. Liverpool is fast becoming Sydney?s third CBD and is going t...

Lead Field Service Technician

Drd Group

Sydney, NSW

Permanent

Hold Site Electrical Contractors Licence Nominee position, ensuring compliance with relevant regulations, codes, and standards. Lead, coach, and train site Technicians and third party contractors, fostering a culture of safety and...

Payments Client Service Team Lead - Vice President

Jpmorgan Chase

Sydney, NSW

Permanent

Lead the local Australia & New Zealand Client Service team, which consists of a team of approx. 10 members, including, Analyst, Associates, Senior Associates and Vice Presidents in the team. Work with, and manage through, other fu...

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

NSW Service Lead

Continence Foundation Of Australia

Newington, NSW

Providing leadership and management to the NSW based team. Management and delivery of relevant funding agreements. Developing and delivering educational information, programs and displays on continence health promotion that is ev...

Lead Advanced Field Service Technician

Honeywell

North Ryde, NSW

Permanent

Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. Security, Access control, HVAC, BMS control, and Third-Party Systems). Software load and Configuration of Honeywell Systems and other systems as re...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...