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IT SERVICE DESK MANAGER

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

CompanyI2 Management Pty Ltd
AddressMelbourne, VIC
CategoryIT
Job typeFull time
Date Posted 4 weeks ago See detail

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk Analyst

Emeco International

Perth, WA

Be the hero for our Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the int...

Service Desk Analyst

Gallagher Bassett

Brisbane, QLD

Monitoring and tracking all service requests that are logged using the ticket management system. Troubleshooting hardware including, but not limited to laptops, desktops, mobile devices, printers. Proactive maintenance of outstand...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Technician

Atlamgroup

Brisbane, QLD

Service Desk Technician Corporate Services | Information Technology | Brisbane Permanent full time role Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leav...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Officer

City Of Moreton Bay

Moreton Bay, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk L2

Unisys

Melbourne, VIC

2nd Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

Service Desk

Bsi People

Melbourne, VIC

1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

Service Desk Analyst

Idea 11

Brisbane, QLD

A values and culture-driven company. A flexible working arrangement with the ability to work from home. Co-funded BYOD options so you can choose your own tech. Paid overtime and paid parental leave on top of Government payments. C...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Officer

Hays Recruitment

Brisbane, QLD

$39 - $39 an hour

No day will look the same, but some of your key duties and responsibilities will include: Being the first point of contact for all customer support calls and queries Respond to tickets and incidents according to ITIL processes, es...

Service Desk Engineer

Tmr Recruitment

Tullamarine, VIC

$70,000 - $85,000 a year

WFH and Office - in Tullamarine. Up to $85k + super + $5k pa for self-development. Boutique MSP, established, consistent. A Flexible Office environment (3 days in office, 2 days from home). An opportunity to get hands-on experie...

Service Desk Analyst

Southern Cross Care Qld

Brisbane, QLD

Competitive salary package + benefit of NFP salary sacrifice options. Opportunity to join a supportive organisationand talented ICT team. Great staff culture. Financial support programs. Ongoing individualised training and mento...

Service Desk Analyst

Pinnacle It

Brisbane, QLD

Answer inbound phone calls as the first point of contact for our customers. Effectively log and manage tickets with a focus on prioritisation, SLA compliance, clear communication and a resolution mindset. Provide level one trouble...

Service Desk Analyst

Paxus

Brisbane, QLD

Provide on-site Level 1 Support for all End User company devices and Workplace Technology. Create, manage and triage Incidents and requests via the IT Service Management Tool (Service Now). Assist with set up and configuring of co...

Hybrid IT Support Officer (Service Desk and Field Support)

Eagers Automotive Limited

Bowen Hills, QLD

Provide comprehensive desktop support to our Dealerships across Queensland over the phone and by using remote desktop support systems and provide onsite support as required. Handle inbound calls and tickets, triaging to appropriat...

Service Desk Analyst

Lexveritas Pty Ltd

Brisbane, QLD

Monthly Culture Calendar We love having fun and have team building events each week - from run club to State of Origin, birthday celebrations and cultural events.. Fruit, Snacks & Coffee - In line with our Be Healthy value, we...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Officer

Crime And Corruption Commission Qld

Fortitude Valley, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

Service Desk Analyst

The University Of Queensland

Queensland

$77,000 - $87,000 a year

Information Technology Services - Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with this part-time, fixed-term opportunity. Access discounts across health and fi...

NSW Service Lead

Continence Foundation Of Australia

Newington, NSW

Providing leadership and management to the NSW based team. Management and delivery of relevant funding agreements. Developing and delivering educational information, programs and displays on continence health promotion that is ev...

Lead Advanced Field Service Technician

Honeywell

North Ryde, NSW

Permanent

Configuration, Diagnoses Fault, repairs and Programming of building services (e.g. Security, Access control, HVAC, BMS control, and Third-Party Systems). Software load and Configuration of Honeywell Systems and other systems as re...