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ICT SERVICE DESK LEAD

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

CompanyWhizdom Recruitment
AddressWollongong, NSW
CategoryCustomer Service
Salary$166,400-249,600 per year
Job typeFull-time
Date Posted 2 months ago See detail

ICT Service Desk Lead

Whizdom Recruitment

Wollongong, NSW

$166,400-249,600 per year

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

2 months ago seen See more...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

2 months ago seen See more...

ICT Service Desk Lead

Whizdom

Wollongong, NSW

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

2 months ago seen See more...

Service Desk Team Lead

First Focus It

Adelaide, SA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

a week ago seen See more...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

a week ago seen See more...

Service Desk Team Lead

First Focus

Perth, WA

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

3 weeks ago seen See more...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

3 weeks ago seen See more...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

3 weeks ago seen See more...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

3 weeks ago seen See more...

Service Desk team Lead

Nri Australia & New Zealand

Adelaide, SA

Monitor and manage service support team performance, ensuring clear understanding of objectives. Collaborate with the Service Desk Manager to develop and maintain effective documentation of support processes, procedures, and work...

3 weeks ago seen See more...

Service Desk Team Lead

First Focus It

Bentley, WA

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

4 weeks ago seen See more...

Service Desk Team Lead

First Focus It

Perth, WA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

4 weeks ago seen See more...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

a month ago seen See more...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

a month ago seen See more...

IT Service Desk Team Lead

Six Degrees Executive

Brisbane, QLD

$105,977 - $113,167 a year

Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...

a month ago seen See more...

Service Desk Team Lead

National Technology Solutions Pty Ltd

Wetherill Park, NSW

Proven experience in a Service Desk or technical support leadership role within an MSP or similar environment. Strong understanding of ITIL frameworks and experience implementing ITIL-aligned processes. Excellent leadership and te...

2 months ago seen See more...

HV Field Service Lead

Ampcontrol

Kewdale, WA

$5,000 per month

Electrical trade qualifications. Electrical Engineering Diploma or Degree (Desirable). Technical competency with High Voltage equipment and Protection equipment. Familiar with most HV Switchgear used in heavy industry applications...

3 days ago seen See more...

Integrated Services Lead - Subsea & Controls

Baker Hughes

Jandakot, WA

Permanent

Being a Point-of-Contact between designated customers and internal parties to support offshore operations and to manage asset, inventory, and maintenance. Planning and performing Operation Readiness for offshore campaigns includin...

3 days ago seen See more...

Team Leader - Service Desk

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

4 days ago seen See more...

Service Desk Officer (TALENT POOL)

Queensland Government

Brisbane, QLD

Permanent

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:. First level incident and request resolution. Basic training....

4 days ago seen See more...

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

4 days ago seen See more...

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

4 days ago seen See more...

Service Desk Analyst

Ashurst

Brisbane, QLD

Contract

1-2 years experience in a similar role analysing and troubleshooting IT incidents. Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation. Microsoft Active Directory Administration. Knowledge of Microsof...

4 days ago seen See more...

Transformation Lead, Patient Transport Service

Nsw Government

New South Wales

Permanent

Please be aware that you are now being navigated away from the I Work for NSW job board to a different website to complete your application.It is important to note that the website you're being navigated to may use a different use...

3 days ago seen See more...

Business Services Transformation Lead

Aurizon

Brisbane, QLD

Permanent

Develop a detailed transition strategy for outsourcing BPO functions. Collaborate with internal stakeholders to understand and map current processes. Create a transition plan that minimizes disruption to ongoing operations. Suppor...

3 days ago seen See more...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

6 days ago seen See more...

Managed Service Desk Engineer

Asi Solutions

Mulgrave, VIC

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

6 days ago seen See more...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

6 days ago seen See more...

Service Desk Officer

Data#3

Rockhampton, QLD

Receive, log, resolve, and escalate service requests and incidents. Analyse and resolve requests to maximise resolution at the first point of contact, escalating when necessary. Allocate calls promptly and accurately, managing que...

a week ago seen See more...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

a week ago seen See more...

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What are the top cities open Service Desk Lead jobs?

There are open Service Desk Lead jobs in several cities including Melbourne, Sydney, Penrith, Eastern Creek, Cheltenham, Brisbane, Bundaberg, Fortitude Valley, Adelaide, Richmond,

What companies are hiring for Service Desk Lead jobs?

The top companies hiring now for Service Desk Lead jobs are AtlamGroup, Auswide Bank, Global Payments, Hays Recruitment, Signature Care, West Recruitment,

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