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Service Desk Support jobs in Docklands, VIC

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SERVICE SUPPORT OFFICER

Salary Range Band 3 $65,495 - $69,335 plus 11% Super. Permanent full-time position based at South Melbourne operations centre.. Hours of Work Monday - Friday 8.00am to 4.00pm. Lead customer request and work order processing acros...

CompanyCity Of Port Phillip
AddressAlbert Park, VIC
CategoryAdministrative
Job typeFull time, Permanent
Date Posted a month ago See detail

Service Support Officer

City Of Port Phillip

Albert Park, VIC

Salary Range Band 3 $65,495 - $69,335 plus 11% Super. Permanent full-time position based at South Melbourne operations centre.. Hours of Work Monday - Friday 8.00am to 4.00pm. Lead customer request and work order processing acros...

a month ago seen See more...

Service Desk Analyst

Gallagher Bassett

Melbourne, VIC

Competitive salary and benefits

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs. Monitoring and tracking all service reque...

a month ago seen See more...

IT Service Desk Analyst - Casual

David Jones Limited

Melbourne, VIC

Deliver high quality and responsive customer service to all IT users. Problem solving technical issues and escalating issues when necessary. Open and close cases and document updates to case notes. Collaborate with your team and p...

a month ago seen See more...

Service Support Officer

City Of Port Phillip

South Melbourne, VIC

Salary Range Band 3 $65,495 - $69,335 plus 11% Super. Permanent full-time position based at South Melbourne operations centre.. Hours of Work Monday - Friday 8.00am to 4.00pm. Lead customer request and work order processing acros...

a month ago seen See more...

Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

a month ago seen See more...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

Customer Service Support - IHC

Baptcare

North Melbourne, VIC

Maximum term until March'25 ; Full-Time role. Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry. Attractive pay rates with sala...

2 months ago seen See more...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

2 months ago seen See more...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

2 months ago seen See more...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

2 months ago seen See more...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

2 months ago seen See more...

Junior Service Desk Analyst

Ascendunt Group

Melbourne, VIC

$35 - $40 an hour

Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware, software, and network issues promptly and effectively. Document all incidents, requests, and resolutions in our ticketing system. Coll...

2 months ago seen See more...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

2 months ago seen See more...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

2 months ago seen See more...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

2 months ago seen See more...

Service Support Compliance Officer

Micm

Southbank, VIC

Liaising with Contractors engaged by MICM for compliance as per the Residential Tenancies Act (RTA), in relation to Smoke Alarms, Electrical and Gas Safety Checks, Insurance and any other areas as directed. Organizing keys and or...

2 months ago seen See more...

Manager Quality & Service Support

Unisuper

Melbourne, VIC

Newly created position reporting to our Head of Member Engagement. 3 Direct reports with a team of 11. Develop and deliver our Quality Framework. Technical support and quality functions achievement of legislative SLAs and busines...

2 months ago seen See more...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

2 months ago seen See more...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

2 months ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

2 months ago seen See more...

Service Desk Analyst (Level 1 & 2)

Hudson Australia

Melbourne, VIC

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

2 months ago seen See more...

People Services Support

St. Vincent's Hospital

Melbourne, VIC

One (1) Full Time Fixed Term 12-Month Contract. One (1) Full Time Permanent Position. Provide correct and consistent advice and support to St Vincent's employees. Work flexibly within your team to aid and coach peers/colleagues wh...

2 months ago seen See more...

Service Desk Analyst

Fourquarters

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...

2 months ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

2 months ago seen See more...

Service Desk Analyst

Programmed

Melbourne, VIC

Permanent

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

2 months ago seen See more...

Service Desk Analyst (Level 1 & 2)

Hudson

Melbourne, VIC

$45.00-50.00 per hour

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

2 months ago seen See more...

Administration & Customer Service Support

First Ray

Melbourne, VIC

$30 - $30 an hour

Answering incoming phone callsand taking messages when required. Responding to and processing phone and email order requests. Responding to customer enquiries. Creating customer credits. Adjusting and maintaining inventory level...

2 months ago seen See more...

Client Services Coordinator | Fun, Supportive Team!

Engage Personnel

Melbourne, VIC

$65,000 - $80,000 a year

Walking distance from Public Transport and parking. High staff retention and long-term development. $65,000 - $75,000 + Super. Liaising with Clients, the ATO, and ASIC. Schedule client appointments and respond to client enquiries....

4 weeks ago seen See more...

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