Service Desk jobs in Melbourne, VIC

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SERVICE DESK LEVEL 2

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

CompanyBsi People Recruitment
AddressMelbourne, VIC
CategoryIT
Job typeFull time, Permanent
Date Posted a month ago See detail

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Technical Support Engineer - IT Service Desk

Cbus Super

Melbourne, VIC

Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...

IT Service Desk Officer

Healthscope

Melbourne, VIC

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...

Service Desk Engineer (Level 3 Helpdesk)

Azured Consulting Pty Ltd

Melbourne, VIC

$80,000 - $80,000 a year

$80, 000 + Super. Work in a great team of smart and talented people. Learn lots of new technologies and skills. Career development opportunities. Work from home 4 days per week + Wednesdays in our Glen Iris office. Immediate star...

Service Desk Analyst

Gallagher

Melbourne, VIC

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs . Monitoring and tracking all service reque...

Service Desk Analyst

Bluefin Resources

Melbourne, VIC

...

Service Desk Analyst

Talent International

Melbourne, VIC

Initial 6 month contract + extensions. Convenient Melbourne CBD location. Interview and start ASAP. Provide level 1 support across network, server and desktop hardware, mobile devices, software and peripheral devices, including pr...

Service Desk L1

Unisys

Melbourne, VIC

1st Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

Service Desk L1

Atlamgroup

Melbourne, VIC

What success looks like in this role: 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly c...

Service Desk Analyst

St Vincent's Health Australia

Melbourne, VIC

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Service Desk Analyst

Brandbank Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Gallagher Bassett

Melbourne, VIC

Competitive salary and benefits

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs. Monitoring and tracking all service reque...

IT Service Desk Analyst - Casual

David Jones Limited

Melbourne, VIC

Deliver high quality and responsive customer service to all IT users. Problem solving technical issues and escalating issues when necessary. Open and close cases and document updates to case notes. Collaborate with your team and p...

Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

Junior Service Desk Analyst

Ascendunt Group

Melbourne, VIC

$35 - $40 an hour

Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware, software, and network issues promptly and effectively. Document all incidents, requests, and resolutions in our ticketing system. Coll...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

Graduate Service Desk Support Administrator

Equity Trustees

Melbourne, VIC

Provide prompt customer support using ITSM tools, escalating complex issues when necessary. Support software applications to ensure smooth operation and promptly troubleshoot issues. Monitor cybersecurity tickets, ensuring prompt...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst (Level 1 & 2)

Hudson Australia

Melbourne, VIC

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...