Service Desk jobs in Melbourne, VIC
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SERVICE DESK ANALYST
Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...
| Company | Fourquarters |
|---|---|
| Address | Melbourne, VIC |
| Category | Customer Service |
| Job type | Permanent |
| Date Posted | 2 months ago See detail |
Service Desk Analyst
Fourquarters
Melbourne, VIC
Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...
2 months ago seen See more...
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Service Desk Team Leader
Datacom
Melbourne, VIC
Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...
2 months ago seen See more...
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Service Desk Analyst
Programmed
Melbourne, VIC
Permanent
2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...
2 months ago seen See more...
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Service Desk Analyst (Level 1 & 2)
Hudson
Melbourne, VIC
$45.00-50.00 per hour
Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...
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ICT & Telecommunications Service Desk Team Leader
Datavoice Communications
Melbourne, VIC
Manage the help Desk Team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train and Service Desk representatives. Set specific customer service standards. Contribute to improving...
2 months ago seen See more...
Service Desk IT Support - Level 3 | Microsoft 365 / Cloud | MSP
Ich Group
Melbourne, VIC
handling Level 3 service ticket incidents of clients. desktop & infrastructure support across Microsoft O365, Azure cloud services, WAN/LAN, Print and AV. escalating & relating to Account Manager. providing a customer success expe...
2 months ago seen See more...
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Service Desk Manager
Trc Group
Melbourne, VIC
$100,000 - $120,000 a year
Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...
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Service desk agent
Found People
Melbourne, VIC
Strong foundational knowledge in IT principles and a keen interest in technology. Strong foundational knowledge in Q-SYS, Dante, and Bosch Praesideo/Praesensa. Excellent problem-solving skills, with a methodical and logical approa...
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Service Desk Analyst
Latitude Financial Services
Melbourne, VIC
On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...
2 months ago seen See more...
Service Desk Analyst
Fourquarters Recruitment
Melbourne, VIC
Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proce...
2 months ago seen See more...
Level 2.5 Service Desk Engineer
Hays Recruitment
Melbourne, VIC
Drawing on knowledge thats unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expert...
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Service Desk Analyst
Programmed Maintenance Services
Melbourne, VIC
2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...
2 months ago seen See more...
Service Desk Specialist
Kangan Institute
Melbourne, VIC
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
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Helpdesk Analyst/ Service Desk Consultant
Kit Consulting Group
Melbourne, VIC
Well established NFP organisation working within aged care. Onsite 3 days a week with HO located in the Melbourne CBD. Strong Customer Service or Service Desk experience. 3 month initial contract with a view to extension. Answer...
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Service Desk Officer
Talent International
Melbourne, VIC
Providing level 1 support connecting into users pcs to diagnose and fix issues over the phone. Escalation and routing of requests through to internal ICT teams as well as external vendors. Delivering an exceptionally high level o...
2 months ago seen See more...
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Service Desk Specialist
Kangan Institute
Essendon, VIC
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
a week ago seen See more...
- View all Kangan Institute jobs - jobs in Essendon, VIC
Service Desk Specialist
Bendigo Kangan Institute
Essendon, VIC
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
a week ago seen See more...
Level 2 Service Desk Engineer
Hays Recruitment
Moonee Ponds, VIC
The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...
2 weeks ago seen See more...
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Service Desk Analyst
Fujitsu
Docklands, VIC
Permanent
The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...
4 weeks ago seen See more...
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Manager- Service Desk
Mercy Health
Richmond, VIC
Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...
a month ago seen See more...
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Service Desk Analyst
Emmbr
Fitzroy, VIC
Be part of a healthcare organisation making a genuine difference.. Manager who encourages and facilitates progression within IT team.. Not-for-profit salary packaging options up to $15,990.. Excellent communication, with experienc...
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Service Desk Support Analyst
Vmch
East Melbourne, VIC
Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...
2 months ago seen See more...
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Service Desk Analyst
Priceline Pharmacy
Docklands, VIC
Permanent
Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...
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Service Desk Support
Victrack
Docklands, VIC
Flexible work environment | hybrid work
Free travel on all public transport - Trains | Trams | V/Line. 17.5% leave loading. 1 x Extra day off (EDO) per month. Flexible work environment | hybrid work. Stable work environment - Victorian Government state-owned enterprise....
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Service Desk Specialist
Ironman, Oceania
South Melbourne, VIC
IT Help Desk Position. Deploy laptops to users (Apple and Windows). Troubleshoot and service computers/laptops (Apple and Windows). Communicate with users over phone, chat, email, ticket. Upgrade existing customer hardware and sof...
2 months ago seen See more...
Level 1 - Service Desk Technician
Total Computer Technology
Port Melbourne, VIC
Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...
a month ago seen See more...
IT Service Desk Analyst
Robert Half
Brunswick East, VIC
$70k - $75k p.a.
Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...
a month ago seen See more...
- View all Robert Half jobs - jobs in Brunswick East, VIC
IT Service Desk Analyst
Robert Half
Brunswick East, VIC
$70,000 - $75,000 a year
Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...
a month ago seen See more...
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Customer Service Representative / Help Desk Operator
Ventia
Cremorne, VIC
67500 AUD per year
Helpdesk Operator - Monday to Friday 38 hours per week - Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...
a month ago seen See more...
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Customer Service Representative / Help Desk Operator
Ventia
Cremorne, VIC
Helpdesk Operator - Monday to Friday 38 hours per week Cremorne, VIC. We are also seeking a Call Dispatcher - 24/7 4 days on 5 days off rotating day and night shifts 12 hours at our Mitcham, VIC office for our Yarra Valley Water...
a month ago seen See more...
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