Service Desk jobs in New South Wales

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SERVICE DESK TECHNICAL LEAD / CUSTOMER ACCOUNT MANAGER

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

CompanyIbc Recruitment
AddressSydney, NSW
CategoryCustomer Service
Date Posted just now See detail

Service Desk Technical Lead / Customer Account Manager New

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

Service Desk Technician New

Ninjaone, Llc

Sydney, NSW

Manage Tier 1 Service Desk ticket queues including:. Ticket triage. Ensuring tickets are properly diagnosed and resolved within our SLA. Contribute to updating internal knowledge base articles. Ensure processes and procedures are...

Senior Service Desk Technician | Help Desk Support, 6 month contract New

Northbridge Recruitment

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

Service Desk Analyst New

Intelliworx

New South Wales

Windows 10/11. Apple Mac. Azure Virtual Desktop (AVD). Microsoft 365. Citrix. Minimum 2 years' experience working for an MSP Service Desk or Client Side. Minimum 2 years Service Desk support. You will have excellent troubleshooti...

Service Desk Support Engineer L1-1.5 New

Ibc Recruitment

Sydney, NSW

Assist the Service Desk and manage customer expectations. Provide technical assistance via phone and email. Travel to customer sites for technical support. Respond to escalations as needed. Fulfill service requests within SLAs. Pa...

Service Desk Engineer New

Limelight People

Sydney, NSW

Provide technical assistance for our customers over the phone and email. Travel to customer sites to provide technical support. Responding to escalations from the team when required. Fulfil Service Requests within SLAs. Participat...

IT Service Desk Specialist New

Stan Entertainment

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Analyst - Hybrid WFH role New

Secure Agility

Burwood, NSW

Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...

Service Desk Analyst - Hybrid WFH role New

Secure Agility

Sydney, NSW

Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...

Service Desk Engineer

Mvsi Onboard

North Sydney, NSW

Global Opportunity in Fintech. A real focus on our people. Strong Career Development. Phenomenal product. Work for any MVSI office around the world! Provide technical & product support to our clients, troubleshooting and resolving...

Service Desk Analyst

Collaborate Recruitment

North Rocks, NSW

Permanent role|On Site parking |Based in North Rock, Sydney. Experience in Active Directory, Windows 10, Office 365 suit, Network devices. Be the face of IT |Great career growth| Excellent company profit sharing. First point of co...

Service Desk Analyst

The Catholic Diocese Of Maitland

Newcastle West, NSW

Directly contribute to improving the lives of many in the community. 1 week shutdown over Christmas and New Year annually (includes 3 days of additional paid leave + public holidays). Paid parental leave. Discounted gym membership...

Application Support - Service Desk Analyst

Thomax Technology

Sydney, NSW

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

Senior Service Desk Technician | Help Desk Support, 6 month contract

Northbridge It Recruitment Propr

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

L2 Service Desk Engineer

Launch Recruitment

Sydney, NSW

2-4 years experience as L2 Service Desk Engineer (also willing to look after some L1 tasks). Experience supporting hybrid setup (data centre and cloud), Windows O365, SharePoint, Dell Hardware, Ios, various ticketing & phone syste...

Service Desk Team Lead

Kbr

Sydney, NSW

Manage the daily operation of the Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.. Provide an escalation point to team members for resolut...

Service Officer Service Desk New

Indigeco Pty Ltd

Sydney, NSW

Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...

Service Officer Service Desk New

Indigeco Pty Ltd

Sydney, NSW

Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...

FT/Permanent Guest Service Agent (Front Desk Reception) New

Elements Of Byron

Byron Bay, NSW

Provide exceptional customer service by responding to requests promptly, efficiently and courteously. Experience working in a 4-5 star resort/hotel front office environment. Demonstrated proficiency in Microsoft Office, Fidelio or...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

Level 1 Service Desk Co-ordinator

Bwr Technologies Pty Ltd

Lane Cove West, NSW

This company is a medium sized IT strategy, consulting, and solutions provider that strives to provide its clients with excellent customer service, all hours support, and exceptional technical advice.Service-focused that works wit...

Service Desk Team Lead

Uts College

Ultimo, NSW

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

Service Desk Team Leader

Uts College

Sydney, NSW

Degree qualifications (postgraduate desired) in Information Technology or related field / ITIL v4 Accreditation / Technical accreditations (HDAA or other). Previous experience working in an ITSM environment (Incident, Change & Pro...

IS Service Desk support

Ashdown People

Sydney, NSW

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

Service Desk Analyst L1

Brennan It

Carrington, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. A strong culture underpinned by values that are truly lived every day. Fle...

Service Desk Officer

Hays Recruitment

Sydney, NSW

To be a fit for this role you will have minimum 1 years recent experience in a Level 1. Provide support to Windows environment, manage AD and AD user management. Experience providing support on O365 environment. Experience in prov...

IT Service Desk Analyst

Hub24 Group

Sydney, NSW

Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...

Service Desk Analyst L1

Brennan It

Newcastle, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. A strong culture underpinned by values that are truly lived every day. Fle...

Service Desk Officer

Enterprise It Resources

Sydney, NSW

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...