Academic Support Officer

• Contribute to the planning and delivery of academic programs and teaching support within the Melbourne Veterinary School
• Provide exceptional administrative support to subject convenors and students
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
This is an exciting opportunity for an Administrative and School Operations Officer to join our team and showcase their skills in high-quality administrative support for the Melbourne Veterinary School and contribute to the planning and delivery of the school's operations. This is a fast-paced role in a dynamic environment where you will have the opportunity to interact with the Faculty's Academic Support team located in Parkville, University and Academic Services, Academic and Professional staff, as well as students and the wider community.
Your responsibilities will include:

• Coordinate all matters relating to subject administration, including timetabling, special consideration, online enquiry systems, handbook, eLearning support, subject experience surveys and coordination of examinations and results processing.
• Assist in increasing the quality, efficiency and consistency of academic services delivery across programs for all parties concerned within the School.
• Provide support to nominated School committees, including preparation of agendas and papers, writing and circulation of minutes, and tracking follow-up actions.
• Contribute proactively to and act as a contact point for staff and students for the escalation of complex queries with reference to existing policies, procedures and guidelines, including student reimbursements, pastoral care support to referral services and supporting student at risk meetings.
• Facilitate student engagement opportunities, including seminars, conferences, Open Day, student orientation, Student Awards and other relevant activities.

Who We Are Looking For
You bring a natural ability to provide administrative support, exercise sound judgment, and maintain confidentiality. You can work autonomously and collaboratively in a team, interpret and provide advice per organisational procedures and policies, and deliver high-quality service while relating effectively to diverse stakeholders.
You will also have:

• A relevant degree or equivalent experience
• High-quality service delivery and effective communication skills
• Familiarity with student and learning management systems
• Strong organisational skills and demonstrated ability to prioritise tasks effectively

Please refer to the attached PD for further information regarding responsibilities and requirements.
This position requires the incumbent to hold a current and valid Working with Children Check to ensure the University provides a safe environment for everyone.
Please note: Visa sponsorship is not available for this position.
This role requires current valid work rights for Australia.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out page!
About the University of Melbourne
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Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact the email address listed at the bottom of the page.
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -
Join Us!
If you feel this role is right for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience

If you have any particular questions regarding the job please follow the details listed on the Position Description.
Applications close: 19 JANUARY 2024 11:55 PM Australian Eastern Daylight Time (AEDT)
Position Description:
Advertised: 12 Jan 2024 12:05 AM AUS Eastern Daylight Time
Applications close: 19 Jan 2024 11:55 PM AUS Eastern Daylight Time