Access Services Officer

Access Services Officer

• Grade 2
• Fixed Term (12 months)
• FTE 0.6
• Ballarat location

About PROV

Public Record Office Victoria (PROV) is the archives of the State Government of Victoria. We hold around 100kms of hard copy records and 600,000 digital records dating from 1836 right up to the present day.

Our impressive collection includes records of immigration and shipping, criminal trials and prisons, premiers and governors, royal commissions, boards of inquiry, wills and probates and much more. These records hold stories of the key events and decisions that have shaped the history of the State of Victoria. 

Established under the Public Records Act 1973 our objectives are to:

• issue and advise on standards regulating the creation, maintenance and security of public records
• preserve public records of permanent value
• ensure that the archives are accessible

About the role

The Ballarat Research Hub at Eureka (BRHAE) presents the combined resources and services of the City of Ballarat's Australian Research Collection, PROV's Ballarat Archives Centre (BAC) and the Ballarat and District Genealogical Society.

The Access Services Officer role provides a face to face and online reference advisory service to PROV customers at BAC. This customer facing role is responsible for receiving records from offsite storage plus issuing and returning records to both the general public and government customers.

This role sits within the Access Services section, however limited onsite support is available as PROV's main office is located in North Melbourne: on most days this role will be the only PROV staff member onsite. As such, the successful candidate will need to be reliable and able to work independently.

The successful candidate will be required to occasionally travel to our North Melbourne office.

About you

As our ideal candidate you will have:

• a customer service focus
• the ability to work autonomously
• familiarity with historical research methods
• the ability to occasionally travel between our Ballarat and North Melbourne offices

Why join us

• Focus on best practice
• Positive and collaborative environment
• An emphasis on work/life balance
• Holistic approach to employee engagement

How to apply

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workforce is a reflection of our community. We encourage people from all backgrounds, abilities and identities to apply for our vacancies including Aboriginal or Torres Strait Islander peoples, culturally and linguistically diverse (CALD) people, people of any age or gender, people who identify as LGBTIQA+ or people with a disability.

Please click the Apply Now button on this page. Applications must include a resume and cover letter. You are not required to address the key selection criteria but are required to complete the Application Form which can be found on this advert.

The preferred candidate will be required to undertake the following probity requirements: reference checks, pre-employment conduct screening, identity and right to work check plus a police check. It is strongly recommended the preferred candidate be up to date with their COVID-19 vaccinations.

In addition, as this role has access to PROTECTED level data the successful candidate must pass a baseline security clearance. Please note Australian Citizenship is a requirement for a baseline security clearance. 

All offers of employment will be subject to the successful completion of relevant probity requirements