AddressThe Barn is a family-owned Accommodation and restaurant business comprising 46 suites, located in a quiet rural location, 7kms from Mount Gambier.
We are seeking casual reception staff to work on a seven day roster with our committed team. Comprehensive on the job training is provided and the role would suit someone looking for a career in tourism.
Regular daily tasks include:
- Guest communication – via phone and email
- Greeting guests at the front desk and welcoming them to our city
- Coordinating arrivals and departures
- Reporting issues to management and maintenance teams
- Processing payments and deposits
- Perform the accurate and timely completion of the night audit including the daily reconciliation of the hotel’s trading
- Preparation of next day cleaning schedule and roster
- Checking in and checking out of guests from the hotel
- Responding promptly to guest enquiries
- Inputting and updating reservation profiles
- Following the shift routine check-list to ensure all tasks are completed in a timely manner
- Coordinating restaurant reservations
The successful applicant will have the following skills and attributes:-
- Computer literate (Microsoft Office), Room master and MYOB experience is an advantage
- Attention to detail, flexible and reliable
- Ability to multi task in a fast-paced environment
- Guest orientated with excellent communication and customer service skills
- A solid work ethic
- An outstanding "can do" attitude
- Excellent communication skills
- A positive personality and sense of humour
- Be able to work autonomously
- Problem solving skills
- Well groomed and professional in appearance
- Shares a passion for the hotel and hospitality industry
