AddressJoin the Access Family and see how we make software ideas become a reality!
Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company.
Are you ready for the challenge?
What are we all about?
At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on Access software to help their organisation thrive.
About the role:
Fathom, a member of the Access Group, offers seamless integration with leading financial accounting providers, helping businesses gain the deep insights they need to power their decisions and transform the way they see and use their financial and non-financial data. Our customers are a varied mix of accounting firms, SME’s, large brands, and franchise groups.
About you:
We are looking for an Account Executive to join our diverse and rapidly expanding team and help us deliver our growth targets across the APAC region. You’ll work as a member of the Global Customer Success team and be a key point of contact across our business advisory & accountant channel here in Australia, New Zealand, and the rest of the Asia Pacific region.
Day-to-day, you will
- Identify prospects, provide product overviews and demonstrations & customer education to support the buying decisions.
- Initiate, engage and maintain strong business relationships via all appropriate communication channels.
- Become and product and sales expert, sharing technical knowledge and training to align with and support the customer's short, medium and longer term needs and goals.
- Identify key internal and external stakeholders and work with the internal marketing and support teams to ensure a smooth customer journey.
- Reflect our commitment to customer excellence by going above and beyond expectations.
As a well rounded Account Executive, your skills and experience will likely include:
- Ideally a background in technical inbound sales &/or customer engagement - preferably in a SaaS environment.
- Some experience in accounting or finance - and an ability to interpret basic financial reports - an accounting qualification would be an asset - but not essential.
- Familiarity with cloud- based technologies, especially accounting software would be a big plus.
- Strong written and verbal communication skills, an engaged and empathetic listener.
- Problem solving abilities with a curious mind, great organisation skills and someone who is comfortable taking the initiative.
- Being a collaborative and engaged member of a dynamic and growing team, happy to work cross-functionally.
What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our wellbeing days taking you to 25 days leave (rules apply) and a health contribution, you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back, so you'll have 3 charity days you can take to support something that matters to you.
At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for.
We love the fact that we're all different. We believe that by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun! What's holding you back? Come and be part of our Amazing Access Family!
Love Work. Love Life. Be you.
