Account Manager

We’re looking for an experienced Account Manager with strong marketing and agency expertise to join our growing client services team and help us lead and grow some of our most exciting accounts. 

You're an amazing communicator and embrace your role as client advocate within the agency, ensuring we deliver expectation exceeding performance across your client portfolio. You're bold, relentless, calculated and most importantly human. 

About Claxon - www.claxon.agency 

Claxon is a multi award-winning growth agency that delivers media (digital and offline), creative, experience and data services to industry leading brands like Binance, Oroton, Herbalife, Accor Hotels, Phizz and Chempro.

We're incredibly invested in AI and it's woven throughout every fibre of our agency. Our commitment to innovation is such that we have our own innovation team called Claxon Lab.

Some of our awards:

• 2023 Deloitte Tech Fast 50 - #28
• 2023 Deloitte Tech Fast 50 - #1 QLD
• 2023 AFR Fast 100 - #18
• 2020 AFR Fast Starter
• 2019 Deloitte Tech Fast 50 Rising Star
• 2018 Small Social Media Agency of the Year
• 2019 Marketing Excellence Award at the Australian Business Awards.

The position of Account Manager is a key position within the agency. The role will see the successful candidate picking up and maintaining client relationships quickly across your portfolio of around 10 accounts.

This position is responsible for ensuring that the company delivers projects and services efficiently and on time through thorough project management, concise and clear briefing and exceptional communication. The successful candidate will also operate as the lead point of contact for any and all matters specific to their assigned accounts utilising their proven relationship-building skills. 

Having a commercial mindset, the successful candidate will be able to identify and create opportunities that add value to Claxon and our client’s business, whilst striving to deliver the Claxon experience that makes a difference and is recognized internally and externally.

You'll be your client's advocate within the agency and you'll stop at nothing to ensure we're winning for them.

We have some great Hybrid working (2 days in office 3 days WFH) and Flexitime (start anywhere from 7am-9am and finish anywhere from 3pm-5pm) policies which we're sure you'll love. You also get an additional 5 days annual leave per year for career development plus a day off for both your birthday and in December for Xmas shopping.

• Genuine drive to provide a world-class client experience and feel at home within a fast-paced agency environment
• You love the idea of working in an ultra collaborative environment where you play and win as a team
• At least 2 years experience within an agency, within an account management role
• May, or may not be a ping pong master
• Exceptional client communication and relationship management skills
• A master at setting and then managing client expectations and escalation management comes second nature
• Experience in working with media, creative and strategy teams is ideal
• Passionate about growing revenue for our clients and Claxon
• Excited by the opportunity to truly make your mark in a fast-growing company as it goes global and long to be part of a great culture.
• Can contribute some epic Spotify playlists to the mix
• Lastly but most importantly, is attitude. We are looking for a vibrant, dynamic go-getter who is self-driven and absolutely motivated by success. The successful candidate will be a tenacious relationship developer looking to join a young, exciting company.

Our Purpose: To help businesses grow.

Our Mission: We design and deliver growth strategies that cut through.

Our Vision: To be the worlds leading growth agency

Our Brand Values: We are Bold, We are Relentless, We are Calculated, We are Human

This is the opportunity you've been looking for.

Please include a cover letter addressing the above criteria and why you believe that you're the awesome human we're seeking as our newest Account Manager!

Claxon is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.