Account Manager, Therapeutic Neurotoxin

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Job Description

The Opportunity

This position is field based and will be responsible for managing an assigned customer territory and achieving agreed sales goals for the BOTOX® therapeutic range by establishing and developing effective relationships with injectors such as Neurologists, Rehabilitation Specialists, Paediatric Specialists, Orthopaedic Surgeons & Key Allied Health Staff & Influencers in the treatment of Neurology, Spasticity and Juvenile Cerebral Palsy, and through the delivery of agreed execution measures (call activity, program implementation and effectiveness).

CORE JOB RESPONSIBILITIES:

Sales Activities

• Achieve or exceed agreed sales targets within the assigned territory.
• Build and develop business relationships with customers.
• Design clearly executable business plans for territory and key accounts aligned with cycle marketing strategy and promotional programs to drive rapid uptake within accounts.
• Develop business opportunities utilising AbbVie’s selling framework with new and existing clients to build/ maintain product loyalty and increase market share. This includes the identification of KOLs and focus on building relationships and business opportunities with these customers.
• Conduct regular business plan/sales reviews, including market share analysis and adjust strategies and tactics accordingly to ensure execution of the plans is on track.
• Identify potential sales and marketing opportunities, communicating these to your National Sales Manager and the marketing team.
• Demonstrate a deep understanding of each customer’s current product choice and usage, and maintain account analysis profiles utilising VEEVA.
• Keep accurate, up to date records of all customer visits and agreements, as well as maintaining other relevant customer data necessary to meet customer needs.

Therapeutic Area Knowledge

• Maintain an in-depth understanding of relevant human anatomy and how each product is best used.
• Maintain an in-depth understanding of Allergan and competitor product range.  Be able to communicate the value difference in terms of efficacy, safety, and market strategy to customers.
• Monitor market trends through personal contact with clients, suppliers and attendance at industry association meetings and seminars.  Communicate changes in competition, product availability or related matters to sales and marketing management.

Business Planning

• Participate and contribute to business planning, marketing plan and Innovation Day workshops.
• Develop materials and lead conference sessions at the National Sales Conference and Mid Year Sales Conference.
• Proactively participate in or lead project teams or cross functional task groups as requested.

Business Administration

• Meet agreed sales force call metrics.
• Attend sales meetings, conferences, training and other work related functions as required.
• Ensure all sales activities comply with legal and ethical requirements.
• Manage business expenses within the budget provided.

Qualifications

PREFERRED KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:

Knowledge

• Successful completion of relevant tertiary qualifications within Science or Healthcare 

• Understanding of the selling cycle and territory management practices
• Ability to learn the relevant human anatomy

Experience

• several years experience in a specialty representative selling role working within the pharmaceutical /healthcare industry
• Proven track record of achieving sales targets
• Knowledge of Rehabilitation/Juvenile Cerebral Palsy/Adult Spasticity advantageous

Additional Information

Code of Conduct & Business Integrity Statement

AbbVie is committed to observe high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.

AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.

All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.

Employees are therefore required to maintain the highest ethical standards in their conduct of Company affairs at all times and uphold the AbbVie Values.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.