Accounts Administration Officer

A great place to workWhen you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked! And here's our commitments to you:

• Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.

• Give you flexibility - it's important to recognise we are all unique and need to create work life balance.

• Offer paid parental leave - that supports both parent's leave and their transition back to work.

• Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.

• Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Role PurposeThis role is responsible for key administrative tasks within Capricorn Insurance Services (CIS), including management of CIS Email Inboxes, lodging Premium Funding contracts, creating and distributing wages declarations for Workers Compensation policies, and other general Administration support including but not limited to filing of email correspondence, and setting up renewal tasks.Key Accountabilities

• Generating and distributing all wages declarations for Workers Compensation renewals.

• Setting up of renewal tasks for Account Executives in OfficeTech within set SLAs (5-6 weeks before the due date).

• Checking and filing of renewal invitations received from Insurers into OfficeTech.

• Liasing with Attvest Finance with any loan queries, as well as checking and filing of loan approvals into OfficeTech.

• Filing of insurance policy documentation sent from Risk Account Managers to members and clients into OfficeTech.

• Filing of Debtor Letters into OfficeTech on a fortnightly occurrence.

• Establish and maintain effective working relationships with the Capricorn Team and external stakeholders within the insurance market.

• Any other tasks required for the efficient running of the business.

Skills, Knowledge and Attributes

• Good attention to detail, showing concern for completeness and accuracy on assigned tasks.

• Comfortable in a high-volume, high-performance workplace whilst maintaining high levels of attention to detail.

• Highly organised.

• Strong verbal and written communication skills.

• Capable in the use of MS Office, particularly Outlook and Word.

• Sound analytical and problem-solving abilities.

• Ability to show initiative and work with minimum supervision.

• Ability to share information where appropriate, work within a team and positively contribute to a team environment.

• High level of service orientation.

• Accurate record keeping and filing.

Experience

• 1-2 years of office-environment experience preferred.

• Previous insurance experience (desirable).

• Experience with iBais, OfficeTech and Sunrise (desirable).

Qualifications

• Tertiary qualifications (certificate, diploma and higher) preferred.

• RG 146 Tier 2 in General Insurance Qualification is preferred.

The next stepsIf you think you are the right person for this role and you believe in a Member first culture, then please apply now. Applications will be reviewed as they arrive, so it is better to apply sooner rather than later. If you need any assistance or adjustments to fully participate in the application process, please contact HR on +618 6250 9500.For further information and detail on Capricorn, please visit our website at www.capricorn.coop/careers.