Accounts Officer

About the business

Based in Frenchs Forest, Proveda is one of the largest community-led organisations in the Northern Sydney Region.

We help people simplify and navigate complexity, to access the support and services they need.  We harness our collective expertise to build capability and connection among individuals and communities.

Our Care Navigation service model enables our focus to support people, their families and carers to navigate the health and social care systems to access the services they require, when they require them.

About the role

The purpose of the Accounts Officer is to perform the day-to-day activities for weekly and monthly accounts payable/receivable processing and associated reconciliation and administrative tasks in a timely and accurate manner. The Accounts Officer will provide expert advice and customer service to CCNB customers, suppliers and the business.

• Monitor and reconcile multiple bank accounts and credit card accounts, alert credit card low balance for top up fund
• Allocate and process payments appropriately and accurately
• Liaise with customers, suppliers and other stakeholders to resolve queries promptly and professionally, escalating any unknown issues appropriately
• Liaise with others to prepare and distribute customer invoices and statements timely
• Processing customer direct debit batches and reconciliations
• Monitor Accounts inbox and CCNB Finance Team inbox to ensure all supplier invoices and enquiries are attended to and solved weekly
•Preparing payment batches as required to meet determined payment terms.
•Preparing supplier reconciliations on a monthly basis to ensure completeness and integrity of payment batches.
• Processing invoices promptly and accurately and maintain accounts receivable ledger.
• Processing adjustments to customers and suppliers accounts as required

• Perform monthly customer account reconciliations and prepare customer account balance report timely
•Identifying and allocating payments received from customers into the accounting system to ensure an accurate audit trail of transactions.
•Undertaking the debt recovery process for customers by identifying, assessing and investigating debt issues to ensure funds are recovered/managed in an appropriate manner or returned to supervisor to ensure investigation is followed through correctly.
•Preparing necessary accounts receivables information including monthly statements and ad hoc reports to provide timely information to the appropriate stakeholders.
•Processing customer payments including cheques, EFT direct deposits and receipt from banking to ensure payment is processed accurately and within identified timeframes.
•Preparing and lodging claims within specified time frames to ensure CCNB receives funding timely, and liaising with relevant government department to follow up any issues arising from the claims
•Maintaining customers and suppliers information in the accounting system
•Processing payroll as backup when required

 Benefits 

We value our employees and offer a range of staff benefits including:

• Join a viable and successful community-based organisation with a clear purpose and a passion to have a telling impact on people's lives.
• A competitive remuneration and access to up to $15,900 NFP salary packaging benefits per annum
• Be part of a passionate team committed to ensure that everyone gets to live the life they want.
• Monthly morning teas and an active social club.
• Work with a passionate, committed and supportive team.
• Flexible working available (WFH) after initial training period
• Access to one paid wellness day per annum
• Access 12 weeks paid parental leave
• Learning and Development opportunities
• Our Employee Assistance Program aims to confidentially enhance the emotional, mental and general wellbeing of our employees for both professional and personal issues and offer support.
• Free onsite parking  

You will bring

▪Bachelor level or above qualifications in Accounting
▪Minimum 3 years’ full-time experience in an accounting or finance environment
▪Demonstrated competence in the high volume processing of accounts data into a computerised accounting system
▪Demonstrated ability to provide account updates, interpret data and provide reconciliation summaries as required
▪Capacity to liaise at all levels and provide general accounting advice as needed to employees, suppliers and customers
▪Sound analytical, problem solving and time management skills
▪Attention to detail, and high-level discretion and confidentiality regarding payroll and accounting information
▪Ability to work independently with limited supervision and as part of an effective team
▪Capacity to manage workflow and prioritise
▪Highly developed interpersonal skills including communication, consultation, openness, fairness, flexibility and liaison
▪Understanding of Aged Care and NDIS regulatory framework highly regarded
▪High level application skills in the use of relevant computer programs, in particular Xero, Microsoft Office Suite.
▪High level administrative and organisational capabilities

Important

Your application should include your current resume and a cover letter outlining how your skills and experience meet the requirements of the role as detailed above, as well as why you would like to work for us.  

• If you have been referred to us by a current Proveda employee, please include their name in your cover letter.

We look forward to hearing from you. Please reach out to our Human Resources team via: ****@proveda.com.au for any questions you may have.