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Form of workAbout us
As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families.
What there is at Tunstall
- That feel-good feeling to help people who need it
- Great training and onboarding to the team
- Amazing and supportive leaders
- Hybrid remote working opportunities for fully trained staff, who have a strong work ethic, suitable computer equipment and good internet access at their homes.
Purpose of the role
We are looking for a motivated and solutions focused individual to join our established and knowledgeable Finance team.
This role is responsible for the debt collection of outstanding invoices to ensure funds are recovered in an appropriate manner, closing out relevant accounts and providing administrative support to the Accounts Receivable team. This role works alongside a team of Accounts Payable, Accounts Receivable, Payroll and Accounting.
Responsibilities
- Process and allocate EFT’s to customer accounts
- Handling customer queries by email and phone
- Decommissioning of private and CIB customer accounts; ensuring payment and invoicing options are correctly established or terminated respectively for each client
- Processing of private and corporate remittances - allocating and posting to customer accounts
Experience and Requirements
- Experience with Accounts Receivable, ERP’s and data entry
- Ability to efficiently enter information to enable accurate generation of management accounts
- Customer service excellence with outstanding communication skills
- Excellent attention to detail and the ability to manage own work objectives
- Ability to empathise with people and be responsive to client needs
Why us?
- Great induction and orientation process to welcome you onboard
- Free onsite and close-by street parking
- Opportunities for training and development
- Fun and regular staff events - we love food!
- Onsite gym and coffee machine
- Instant and yearly recognition awards
- Warm and friendly culture
- Free counselling service
- Discounts and benefits
Diversity & Inclusion
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpower…they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.
To be successful, candidates must have the appropriate work eligibility rights and are required to complete a Police check, which can be organised and paid for by us.
