Accounts Receivable Officer - Hybrid Position

About the company
Home Caring Pty Ltd is a fast-growing NDIS and Aged Care services provider in Australia.

Our services include:

Home Care, Aged and Disability Care, Rehabilitation Services and Mobility Equipment. 

Home Caring is looking for an Accounts Receivable Officer with a great mix of enthusiasm and attention to detail. We have a faced-paced work environment with lots of growth opportunities, so will suit someone with a hands on and flexible work approach.

This role will suit someone who challenges the status quo and focuses on process improvement.
Position description
This role handles the Accounts Receivable function at Home Caring. This will involve:

• Accurate and timely processing of client accounts, including billing of fees and charges, receipting, direct debits administration, reconciliations and the production of statements.
• Maintain debtor accounts in allocated portfolio of businesses and client groups within approved credit terms and conditions.
• NDIS claiming through PRODA.
• Administer funding claims and receipts from other sources such as Medicare, Centrelink, Plan Managers and private payers.
• Prepare refund requests for approval.
• Researching and investigating the accuracy of charges.
• Close monitoring of receivables reports to minimise overdue accounts and proactively following up collections.
• Support accounting team(s) with timely and accurate information to assist with preparation of revenue accruals.
• Assist in streamlining the Accounts Receivable process by identifying areas for performance improvement.
• Integrity and confidentiality in when dealing with private/sensitive information.
• Other accounts and administration duties as directed by manager      

Skills and Experience

• Minimum 3 years’ Accounts Receivable experience (end to end)
• Solid understanding of basic accounting, fair credit practices and collections regulations/guidelines.
• Proficient in use of a range of business technology, particular MS Office suite
• Customer service focus with an empathetic, professional manner
• Well-developed verbal and written communication skills
• Highly organised with excellent time management, ability to work to deadlines
• High level of accuracy and attention to detail
• Ability to multi-task across a busy workload
• Self-starter who works well autonomously and also collaborates well as a team member
• Flexibility to adapt to a changing environment
• Operating effectively in a complex, high-volume environment with multiple group entities
• Experience within the home care, disability or aged care services or health care sectors highly desirable

Any questions related to the hiring process please email feras.basal@homecaring.com.au