Address
Form of work Permanent Full-time position based in Melbourne with hybrid working options
Join a team that embraces innovation and supports fresh ideas
Excellent career progression opportunities
About Alinta Energy:
At Alinta Energy, we’re constantly striving to do better. Whether it’s lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.
We’re a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Supplying energy in Australia for over 20 years, today we’re a vertically integrated energy company providing generation, retail and wholesale supply of gas and electricity across Australia. We support the development of renewable energy generation and offer local customer service through support hubs in Perth, Western Australia and Morwell in Victoria.
Our Culture:
It’s an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and we’re committed to a culture that’s focused on being better at providing great service externally and internally. An organisation where people truly matter. That’s better.
About the role:
We are looking for experienced Accounts Receivable Officer to join our dynamic and customer focused Customer Operations team. Reporting to the Credit Team Leader, the purpose of the role is to facilitate the receipt, allocation and reconciliation of incoming customer payments through automated and manual methods across Alinta’s consumer and C&I customer base.
Duties:
Process all payments received through various payment channels i.e. Australia Post, Credit Cards, B-Pay, Locked Bag etc
Reconciliation of bank statements, payments, journal entries and other reports
Manage dishonoured payments and exceptions
Investigate unidentified, unallocated and misallocated payments, incl. liaising with customers to resolve allocation issues
Manage refunds & other credit & payments exception processes
Skills and Experience:
Experience in a high-volume payment, credit, accounts receivable or accounts payable function
Proven operational experience in a high-volume customer service environment
Experience using billing platforms
Strong analytical, numerical and financial reconciliation skills
Good analytical skills, accuracy, and attention to detail
The ideal candidate for this position is a self-starter who is able to work independently and as part of a dynamic team, take initiative and handle multiple tasks simultaneously with minimal supervision.
Benefits:
Hybrid working arrangements for most roles, combining office-based and work from home
Staff energy discount offer (where products are available)
Generous employee referral bonus
Salary Packaging options
Wellness programs including our Employee Assistance Program and free full access to the Headspace application
Paid community volunteer leave
Access to LinkedIn learning
Discount program for a range of products and services
14 weeks of fully paid parental leave
Company paid salary continuance insurance
Ability to purchase additional leave
Modern offices with free snacks, drinks and coffee
Let’s spread the positive energy together…
Alinta Energy is a Circle Back Initiative employer – we commit to respond to every applicant.
Please note that if your application progresses you will be required to complete background/pre-employment checks. These checks may include but are not limited to - right to work/immigration checks, reference checks, criminal background checks, checks, qualification checks and additional finance checks for finance related positions.
How to apply:
Click “APPLY” to submit your application. Closing Date: 23 March 23
LINKEDIN#LI-KT1
