Job description
Are you looking to transition from the APS into a dynamic, meaningful role within a NFP? This opportunity would ideally suit candidates with APS5/6 level experience.The Australian Medical Council (AMC) is seeking a dedicated Accreditation Complaints Officer/Coordinator to join our high-performing Accreditation team. This varied, permanent opportunity is based here in Canberra and offers a flexible, hybrid work arrangement.About the AMCThe AMC’s purpose is to ensure that the standards of education, training and assessment of the medical profession promote and protect the health of the Australian community.AMC’s commitment to diversity and inclusion in the workplaceThe AMC aims for a diverse workforce, so that we reflect the Australian community we serve. We believe that diversity improves ideas and results in better outcomes. Our employment policies reflect our commitment to diversity and inclusion. The AMC works closely with Aboriginal and Torres Strait Islander and Maori stakeholders and is committed to ensuring a working environment that is inclusive and culturally safe at all times. All staff are required to participate in ongoing cultural safety training.About the opportunityThe purpose of this opportunity is to support the Accreditation section’s complaints process with detail-focused and professional administration. In the role, you will develop excellent knowledge in the application of AMC's standards and medical education in Australia. This role presents ample opportunity to engage with AMC stakeholders to develop effective working relationships, complaints management, policy making and communication skills.Key duties include: acting as the single point of contact for all Accreditation-related complaints/concerns and receiving, managing and tracking enquiries or complaints through to…
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