Administration Assistant

Emu Gully Adventure Education Group exists to ‘Shape Great Australians’.

We believe that the ‘shaping’ process occurs:

• Best in the outdoors
• through shared experience
• Includes challenge, responsibility and struggle
• Is inspired by the Anzac story and values, and
• Empowers participants to uncover their capacity.

We aim to create a ‘best camp ever’ experience with memories that will last a lifetime.

We are looking for an Administration Assistant who:

• Is aligned with our values and beliefs
• Is an excellent team player
• Has a growth mindset
• Is self-aware and able to develop a positive rapport with clients, colleagues and management
• Is energetic and enthusiastic about opportunities to fulfill the mission of Emu Gully

This role requires excellent communication skills, a proactive approach, and the ability to handle multiple tasks simultaneously.

Responsibilities include but are not limited to:

• Front line communication with clients and stakeholders
• Following up client enquiries and feedback
• Processing bookings using camp specific venue management software
• Issuing invoices and processing feedback forms
• Pre and post booking correspondence
• Maintaining internal program requirements
• Responding to challenges with conscious optimism and creative solutions

Requirements:

• Proven experience as an Administration Assistant or in a similar role.
• Proficient in using office software - MS Office Suite (including Teams and Sharepoint).
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Exceptional verbal and written communication skills.
• Ability to prioritise tasks and work independently.
• Professional and friendly personality
• A Working with Children (Blue card) is a requirement of the job.

Applicants need an optimistic outlook, be active and willing learners and demonstrate initiative in a team environment.