- Permanent part-time and casual positions
- Professional Development - Grow your career across our National network!
- We will support you to learn and grow and value your contribution!
Joining our team at Wangaratta Private Hospital, you will provide comprehensive customer focused service to our patients, doctors and staff. You will provide administrative service to all aspects of pre-admissions, inpatient stay and the front office, including the provision of frontline customer service.
About You
To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, medical professionals, administrators and non-clinical staff.
You will also bring:
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy
- Previous experience in hospital administration (highly desirable)
- Experience using Patient Information Systems i.e. Meditech (highly desirable)
- Certificate in Medical Terminology (Desirable)
- Experience in hospital mainframe systems (Desirable)
- A professional phone manner with experience managing incoming and outgoing calls
As per the Ramsay Health Care EBA
What's in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
About the Organisation
Wangaratta Private Hospital is considered one of the finest private hospitals in rural Victoria. The hospital provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients.
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.
How to apply
All applications must be lodged online.
Applications made by recruitment agencies will not be considered.
- Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
For enquiries, please contact Kim Woosnam, Assistant Director of Clinical Services
E: WoosnamK@ramsayhealth.com.au
Advertised: 01 Mar 2024 AUS Eastern Daylight Time
Applications close: 08 Mar 2024 AUS Eastern Daylight Time